Laurence Martin
Wichita Falls
Summary
Accomplished General Manager at Z Best Fast Lube, adept in operations management and leadership, significantly boosting sales and profitability. Excelled in building strong client and vendor relationships, enhancing customer retention, and driving strategic growth. Skilled in inventory control and team building, ensuring operational excellence and employee satisfaction.
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
18
18
years of professional experience
Work History
General Manager
Z Best Fast Lube
11.2006 - 09.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
High School Diploma -
Monterey High School
Lubbock, TXSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Inventory control
- Staff supervision
- Client relations
- Customer retention
- Vendor relationships
- Purchasing
Timeline
General Manager
Z Best Fast Lube
11.2006 - 09.2024
High School Diploma -
Monterey High School
Similar Profiles
Jamie TalleyJamie Talley
Fast Lube Guest Relations at Charlies Fast LubeFast Lube Guest Relations at Charlies Fast Lube
Tiffany ByersTiffany Byers
Lube Technician at Newton Fast LubeLube Technician at Newton Fast Lube
Yousef BakiYousef Baki
Automotive Technician at Fast LubeAutomotive Technician at Fast Lube