Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 3 years of management performance.
Overview
5
5
years of professional experience
Work History
PCF Area Manager and Fulfillment Center Manager
AMAZON
01.2022 - 09.2024
Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
Transformed underperforming teams into productive, profitable teams. Helped improved pick productivity by 43.4% pushing the team to be a leader on Amazon's international leader boards.
Oversaw budget planning, strategy development, community outreach for organization.
Resolved conflicts promptly to promote positive environment for customers.
Conducted training sessions to educate employees on best practices and procedures to increase profitability.
Supervised various locations, enforcing high-quality standards of operation seeing departmental improvement by 58.2% on quality metrics.
Promotion of Learning Ambassadors: identifying high performance associates who followed standards of work and quality and pairing them with process assistants to train them, creating constant cycle of development and promotion
Partnered with engineering team (RME) team to create a safer environment for associates and to improve work flow
Social Media Specialist and Marketing Coordinator/ Acquisitions Assistant
JOW GA MARTIAL ARTS Athletic Association
02.2020 - 10.2022
Coordinated with local business to promote cultural events
Created campaigns to attract prospective students and to promote cultural products
Maintained company's social media presence by posting messages, answering posts, and monitoring responses.
Developed social media calendar, which included scheduling email blasts, social media posts, marketing campaigns, and website updates.
Strategized social media campaigns for clients, helping to meet goals and reach untapped potential customers.
Conducted daily updates to social media profiles to boost company online presence.
Intern/Social Media Marketing Specialist
ASCENSION WORLDWIDE
01.2021 - 05.2021
Analyzed problems and worked with teams to develop solutions.
Developed specialized ad campaigns for social media, including content development, design, and distribution
Developed advertisements to help promote core company principles, mainly prioritizing a focus on diversity and inclusion
Communicated with external organizations for collaborative social media campaigns
Prepared project presentations and reports to assist senior staff.