Lauren DeLong
Las Vegas,NV
Summary
Goal-oriented Technical Recruiter & Sourcer with over a year of experience in full-life-cycle Talent Acquisition. 3+ years of interviewing and hiring experience as a Hiring Manager while in Sales Leadership & 7+ years in technology sales. Self-motivated to achieve demanding targets under tight deadlines. Proficient in developing and overseeing diverse candidate pipelines, marketing plans and advertising strategies.
Overview
11
11
years of professional experience
Work History
Corporate Recruiter
ClearScale
05.2022 - 12.2022
- Autonomous full cycle recruiter for technical & non-technical roles
- Requisitions included: Director of Sales, Account Executive, Project/Product Manager, PMO Manager, Business Analyst, DevOps, etc...
- Heavy sourcing of passive candidates based on industry specific criteria
- Created custom questionnaires & templates to automate process for efficiency
- Tools Used: G Suite, Google Forms, MS Suite, LinkedIn Recruiter & Talent Insights, Dice, Zoho, Calendly, Jira, JazzHR, Confluence, Slack
Technical Recruiter
Cox Enterprises
12.2021 - 05.2022
- Full cycle corporate recruiting for Cox Automotive
- Managed desk of up to 15 requisitions while exceeding KPIs
- Sourced for top talent in niche technical specialties and evaluated candidates for compatibility with company culture
- Recruited for high difficulty roles such as Lead/Principal Engineers and Technical Architects
- Contributed to rollout of new CRM Software
- Tools Used: MS Suite, LinkedIn Recruiter & Talent Insights, Beamery, HireEZ, Taleo, WorkDay, Slack
Account Executive
GovSpend
06.2021 - 12.2021
- B2B role selling SaaS to private sector clients
- Identified & engaged C-Level Executives at high value businesses, both SMB & Enterprise
- Demonstrated use case scenarios via live demos
- Originated $20k deal within first month
Account Executive
National Credit Center
11.2020 - 06.2021
- B2B sales of Auto Credit Products to Dealerships nationwide via prospecting, live demos, & closing negotiations
- Managed a strong personal pipeline
- Exceeded all monthly KPIs & revenue goals
Account Executive
Telemundo/NBC Universal
09.2019 - 10.2020
- Exceeded quarterly budget goals for local TV, digital & event advertising
- Composed sales proposals in PowerPoint & presented to clients to acquire new business & upsell existing book of business
- Managed clients’ media accounts, including commercial shoots, collaborating, advising creative campaigns & attending events
- Coordinated with station traffic, marketing, production, and finance personnel to ensure clients’ campaigns executed flawlessly on local broadcast television
Sales Supervisor
Cox Communications
05.2018 - 09.2019
- Led a team of up to 15 sales agents to exceed their monthly quotas & reach personal career goals
- Hired Inbound Sales Agents, among 13 supervisors my hires held the longest tenure & performed highest on average
- Influenced two of my agents to be placed on special project & assisted one to be promoted to supervisor
- Created incentives to drive performance & morale
- Payroll, corrective action, scheduling, adherence, & HR
- Attended several Leadership Summits & Trainings
Inbound Sales/ Retention Agent
Cox Communications
01.2015 - 05.2018
- Sold TELCOM & security/automation services to new & existing customers nationwide
- Consistently performed in the top 10% of 150 agents
- Won “Best of the Best” (monthly top 10 performers of key KPIs) multiple times
- Sales Excellence Award for “Focus on Customers”
- Created content & executed multiple sales trainings
- Acted as a SME, identified underperforming outliers, created individual action plans that increased performance up to 60% without sacrificing KPIs
- Moved the site average by 4% within 1 month
- Collaborated with corporate partners to enhance CRM through ongoing feedback sessions
Collections Supervisor
ARS National Services
06.2010 - 07.2013
- Managed portfolio of delinquent credit card accounts & greatly exceeded quotas using persuasion tactics, skip tracing & credit report analysis
- Promoted to Collections Supervisor, independently led up to fifteen agents
- Collaborated with Recruiters to interview & select new agents
- Assisted collectors by closing & guiding negotiations
- Organized & analyzed production data reports to determine collections strategy
- Led a specialized team for low performers & successfully turned around over half my agents
- Led an experimental “nesting” team for new hires following training, to increase average tenure and shorten ramp period
- Attended a multitude of leadership trainings based around Servant Leadership and Communication
Education
Associate of Applied Science - Business Administration
College of Southern Nevada
Las Vegas, NV12.2023
Technical Diploma - Medical Assisting
Bryman College
Ontario, CA05.2004
Skills
- Advanced Candidate Sourcing
- Boolean, X-ray, LinkedIn Recruiter, GitHub, etc
- Social Media & Online Community Networking
- In-Person & Telephone/Video Interviewing
- Contract Negotiations
- Industry & State-Specific HR Regulations
- Training Development & Execution
- Employer Branding & Marketing
- Performance & Financial Data Analysis
- Hiring and Retention Strategies
- Advanced in MS Suite / Excel / PowerPoint
- Process Automation
- Logical and Methodical
Timeline
Corporate Recruiter
ClearScale
05.2022 - 12.2022
Technical Recruiter
Cox Enterprises
12.2021 - 05.2022
Account Executive
GovSpend
06.2021 - 12.2021
Account Executive
National Credit Center
11.2020 - 06.2021
Account Executive
Telemundo/NBC Universal
09.2019 - 10.2020
Sales Supervisor
Cox Communications
05.2018 - 09.2019
Inbound Sales/ Retention Agent
Cox Communications
01.2015 - 05.2018
Collections Supervisor
ARS National Services
06.2010 - 07.2013
Associate of Applied Science - Business Administration
College of Southern Nevada
Technical Diploma - Medical Assisting
Bryman College
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