Summary
Overview
Work History
Education
Skills
athletic
Languages
Timeline
Generic

LAURENE BOGNE

Pullman,WA

Summary

Dynamic and results-driven Crew Member with proven expertise in customer service and teamwork, honed across roles at Firehouse Subs, McDonald's, and Wendy's. Excelled in enhancing customer satisfaction, demonstrating exceptional time management and problem-solving skills. Maintained high standards of cleanliness and food safety, showcasing leadership qualities and clear communication.

Overview

2
2
years of professional experience

Work History

Crew Member

Firehouse Subs
07.2023 - 08.2024
  • Worked front counter, Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Crew Member

McDonald's
11.2022 - 03.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.

Crew Member

Wendy's
07.2022 - 11.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Assisted other team members to achieve goals.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions,

Education

Bachelor of Science - Nursing

Washington State University
Pullman, WA
05.2028

High School Diploma -

Cascade High School
Everett, WA
06.2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Cash Handling
  • Clear Communication
  • Leadership Qualities

athletic

played basketball, volleyball and tennis through out middle and highschool

Languages

French
Native or Bilingual
Chinese (Mandarin)
Limited Working

Timeline

Crew Member

Firehouse Subs
07.2023 - 08.2024

Crew Member

McDonald's
11.2022 - 03.2024

Crew Member

Wendy's
07.2022 - 11.2022

Bachelor of Science - Nursing

Washington State University

High School Diploma -

Cascade High School
LAURENE BOGNE