Summary
Overview
Work History
Education
Skills
Affiliations
Summary
Timeline
Generic

Lauren E Lewis

Elmira,NY

Summary

Adaptable office manager with a versatile background in customer service and staff management. Expertise in conflict resolution and organization ensures a smooth-running work environment, ready to support business objectives and enhance client engagement.

Overview

17
17
years of professional experience

Work History

Office Manager

Drake HVAC
Big Flats, New York
08.2025 - Current
  • Facilitated preparation of documentation for service agreements and contracts.
  • Maintained organized filing systems for easy access to crucial company records.
  • Coordinated office maintenance tasks to uphold a clean, safe work environment.
  • Collaborated with team members to enhance office processes and workflows.
  • Addressed client inquiries effectively, providing exceptional customer service support.
  • Tracked invoices and payments to ensure accuracy in accounts receivable and payable.
  • Supervised staff, organized schedules, and delegated tasks to optimize productivity.
  • Sustained impeccable office organization to support efficiency and professionalism.

Bartender/Server

Roundin' 3rd Sports Bar & Grill
Elmira, New York
03.2018 - 04.2025
  • Delivered exceptional customer service in fast-paced bar environment.
  • Mixed cocktails and beverages according to standard recipes and customer preferences.
  • Maintained cleanliness and organization of bar area during shifts.
  • Processed cash and credit transactions accurately at point of sale.
  • Collaborated with kitchen staff to coordinate food and drink orders efficiently.
  • Resolved customer complaints promptly, enhancing satisfaction and encouraging repeat business.
  • Performed opening and closing duties, including restocking supplies.
  • Built strong working relationships with colleagues through effective communication.

Substitute Teacher/ Teaching assistant, K-12

Elmira Heights Central School District
Elmira Heights, NY
05.2016 - 06.2020
  • Delivered instructional support for K-12 students across various subjects.
  • Implemented lesson plans from regular teachers to maintain classroom continuity.
  • Managed classroom behavior through effective communication and conflict resolution.
  • Engaged students in meaningful learning activities to foster a positive environment.
  • Monitored student progress and provided timely feedback during lessons.
  • Maintained a safe and organized classroom for all students.
  • Oversaw classrooms to enforce school rules and ensure student safety.
  • Provided constructive feedback to teachers on student behavior and performance.

Stay at Home Mom

Lewis Household
Elmira Heights, NY
02.2009 - 05.2016
  • Oversaw daily operations of a household, ensuring a nurturing and organized environment for two young children.
  • Delivered attentive and personalized care to elderly grandmother, focusing on her daily needs and safety.

Education

Associate of Arts - Liberal Arts

Corning Community College
Corning, NY
05-2004

Skills

  • Customer service and support
  • Staff supervision and management
  • Conflict resolution strategies
  • Cash handling expertise
  • Attention to detail
  • Superior organizational skills
  • Excellent communication skills

Affiliations

  • Outdoor adventurer
  • Music lover
  • Dedicated Mother
  • Social butterfly
  • Literature enthusiast
  • Active hobbyist

Summary

  • Highly motivated and hard working individual with a drive to succeed in all aspects of life.

Timeline

Office Manager

Drake HVAC
08.2025 - Current

Bartender/Server

Roundin' 3rd Sports Bar & Grill
03.2018 - 04.2025

Substitute Teacher/ Teaching assistant, K-12

Elmira Heights Central School District
05.2016 - 06.2020

Stay at Home Mom

Lewis Household
02.2009 - 05.2016

Associate of Arts - Liberal Arts

Corning Community College

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