Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Laurene Uy

Walnut,CA

Summary

Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience

Work History

Visual Keyholder

H&M
10.2015 - Current
  • Help support the opening of the store when needed by counting registers, making deposits, and storing and filing all daily paperwork.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help management make effective operational decisions.
  • Organized store merchandise and displays to promote and maintain visually appealing environments.
  • Created attractive displays to promote items.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Collaborated with Area Visual and Store Manager to devise store layouts and establish aesthetic appeal, along with determining best placement for merchandise displays.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.

Materials Team Leader

H&M
02.2017 - 02.2020
  • Oversaw materials delivery and check in during several new store openings.
  • Maximized team productivity by expertly delegating tasks to store teams.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted in store closures by following proper routines and protocol.

Sales Associate

H&M
04.2008 - 05.2011
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked sales floor to maintain product availability and store appearance.

Education

Bachelor of Arts - Communication Disorders

California State University - Fullerton
Fullerton, CA
05.2010

Skills

  • Time Management
  • Good Communication Skills
  • Detail Oriented
  • Multitasking Strengths
  • Work Prioritization
  • Staff Training
  • Store Layouts
  • Proficient in Microsoft Office

Additional Information

References

Yas Freeman- Area Visual Manager

Cesar Arriga- Former Store Manager

Francis Ranzon- Colleague

Timeline

Materials Team Leader

H&M
02.2017 - 02.2020

Visual Keyholder

H&M
10.2015 - Current

Sales Associate

H&M
04.2008 - 05.2011

Bachelor of Arts - Communication Disorders

California State University - Fullerton

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Laurene Uy