Summary
Work History
Education
Skills
Certification
Work Availability
Work Preference
Websites
Timeline
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LAUREN GARCIA

LAUREN GARCIA

BUDA,TX

Summary

Over 10 years of experience in operations, team development, and ERP systems. Skilled in streamlining processes, enhancing vendor partnerships, and optimizing production timelines. Implemented proactive production planning and manufacturing practices, resulting in increased throughput to meet market demands. Innovative team player in all aspects of retention, business, and operations while fostering a positive work environment.

Work History

Production Planner, Procurement & ERP Systems

American Canning & Machines
02.2020 - Current
  • Streamlined procurement processes during pandemic disruptions, ensuring supply chain continuity and minimizing delays within 3 months.
  • Strengthened vendor partnerships by implementing regular check-ins and feedback loops, significantly improving supply chain responsiveness and reliability.
  • Drove strategic process improvements in ERP systems, resulting in streamlined operations and enhanced data accuracy, fostering better decision-making. (Netsuite)
  • Implemented a proactive approach to production planning, significantly increasing throughput and ensuring timely delivery of products to meet market demands.
  • Strengthened interdepartmental relationships, leading to improved product viability and faster HFI resolutions, fostering a culture of teamwork.
  • Enhanced cross-departmental workflows by leading training and implementation initiatives across 3 LLCs, improving operational efficiency.
  • Optimized manufacturing and assembly processes over 5 years, enhancing production timeline and reducing logistics delays.
  • Cultivated a culture of proactive team problem-solving, resulting in improved operational efficiency and team alignment on production goals.
  • Co-managed 2025 tariff impacts and pricing increases, ensuring profit margins remained stable by initiating timely ERP updates.
  • Spearheaded logistics management for domestic and international shipments, ensuring seamless operations and timely deliveries, improving client satisfaction and retention.
  • Improved ERP data accuracy by through systematic BOM updates, material consumption and regular inventory audits.
  • Co-led the HACCP certification process for American Canning MFG LLC, enhancing food safety compliance and operational standards.

Operations, Client Support and HR Assistant | Full-time

Geek Powered Studios
  • Implemented structured communication protocols that streamlined project workflows, fostering a culture of teamwork and accountability between teams.
  • Enhanced candidate selection by conducting thorough reference checks and supporting cultural interviews, improving team fit and retention.
  • Streamlined onboarding and offboarding processes for client accounts and employees, enhancing operational efficiency and team integration.
  • Executed financial account reconciliation for all company credit cards, improving budget accuracy and reducing discrepancies.
  • Filtered and qualified inbound sales leads, enhancing new business opportunities for the client account team.
  • Collaborated on comprehensive social media strategies that improved client interaction and brand loyalty, fostering a community of engaged followers. (Agorapulse)

Office and Billing Manager | Full-time

Ageless Men's Health
  • Developed more efficient systems for tracking patient progress, new patient evaluations, and follow-ups.
  • Fostered a collaborative environment among clinic staff, resulting in improved accuracy and faster resolution of patient account balances and discrepancies.
  • Implemented a systematic auditing process for patient charts, enhancing patient care standards and ensuring accurate records.
  • Established professional vendor relationships, ensuring timely delivery of supplies and transport of lab materials, which significantly improved operational efficiency.

Kid's Activities Director & Recruitment

Life Time Fitness – South Austin
  • Fostered a positive team culture by implementing regular feedback sessions, leading to improved staff morale and retention rates.
  • Revamped P&L management processes, reallocating COGS and revenue for timely reporting, resulting in enhanced financial clarity and goal setting.
  • Improved the casting and recruitment process, enhancing team alignment and improving onboarding efficiency through targeted training initiatives.
  • Conducted monthly 1x1 sessions for talent development, enhancing team member succession plans and fostering a culture of growth within 3 months.
  • Managed diverse children's programs, including summer camps and events for up to 200 participants, enhancing engagement and community involvement within 12 months.
  • Mentored and developed 2 assistant department heads into Kid's Department Managers, enhancing leadership capacity and team performance at South Austin location.

Operations Manager & New TM Onboarding

24 Hour Fitness – William Cannon
  • Achieved national recognition as a top operations leader by enhancing retail sales processes, increased membership reinstatements and collection on past due accounts.
  • Enhanced overall club morale by coaching department heads on conflict resolution strategies, resulting in improved member satisfaction and team member performance.
  • Developed innovative service practices that boosted traffic and membership usage, enhancing overall customer engagement through club programming.
  • Optimized P&L report management, POS transactions and daily department goals.
  • Developed and managed talent for 40+ staff, enhancing team performance and retention through targeted training initiatives.
  • Promoted a culture of knowledge sharing by establishing ongoing training initiatives, significantly enhancing team alignment and operational effectiveness.
  • Educated staff on benefit enrollment and sales commission structures, enhancing understanding of performance metrics.

Assistant Training & Operations Lead

Lion Coffee Mainland
  • Coordinated cultural interviews for new recruits, ensuring alignment with company values and improving team cohesion, which positively impacted retention rates.
  • Fostered a culture of excellence in customer service, ensuring seamless daily operations and consistently exceeding customer expectations.
  • Revamped retail merchandising strategies, enhancing customer engagement and increasing sales through innovative floorplan designs within 3 months.
  • Executed creative product launches that increased customer interaction and brand visibility.
  • Collaborated with team members to establish clear monthly goals, fostering a culture of transparency and driving operational success.
  • Cultivated a culture of continuous feedback and development, resulting in improved team performance and engagement without relying on metrics.

Executive Support & Account Management

Latinworks Marketing (Third Ear)
  • Facilitated professional communication with high-profile clients, enhancing relationships and ensuring seamless collaboration with the executive team.
  • Streamlined corporate AMEX expense management, reducing discrepancies within 6 months, enhancing budget accuracy and financial oversight.
  • Spearheaded the organization of high-profile events, enhancing client engagement and team morale, resulting in increased business opportunities within 6 months.
  • Developed comprehensive QSR reports for Burger King, Chevrolet, and Domino’s, enhancing data-driven decision-making.
  • Streamlined daily communication with property management, improving responsiveness and reducing resolution times.
  • Enhanced communication protocols for daily visitors and multi-line phone systems, fostering a collaborative environment that improved team responsiveness.
  • Led the Intern Program, Office Management, and assisted with HR functions, enhancing operational efficiency, onboarding and team cohesion.
  • Revitalized the intern program within 6 months, expanding outreach initiatives and increasing qualified applicants by 20%, enhancing team diversity.

Education

Certificate in Progress - Supply Chain Resilience

Association For Supply Chain Management

Certificate of Completion - Production Planning And Control (PPC)

Udemy

Coursework - Communication & Interdisciplinary Media Studies

Texas State University
San Marcos, TX

Skills

    TECHNICAL SKILLS:

  • CRM and ERP Platforms
  • Management and Operations
  • Microsoft Office Suite and Teams
  • Data Analysis
  • Supply Chain and Inventory
  • Production - Manufacturing
  • Project Management
  • Administrative Skills
  • Team Collaboration

Certification

  • ASCM Supply Chain Resilience (In Progress)
  • State Licensed Children’s Director
  • Google Analytics
  • Certified Sports Injury Specialist
  • Certified SAQ Specialist

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CulturePaid time off

Timeline

Production Planner, Procurement & ERP Systems

American Canning & Machines
02.2020 - Current

Operations, Client Support and HR Assistant | Full-time

Geek Powered Studios

Office and Billing Manager | Full-time

Ageless Men's Health

Kid's Activities Director & Recruitment

Life Time Fitness – South Austin

Operations Manager & New TM Onboarding

24 Hour Fitness – William Cannon

Assistant Training & Operations Lead

Lion Coffee Mainland

Executive Support & Account Management

Latinworks Marketing (Third Ear)

Certificate in Progress - Supply Chain Resilience

Association For Supply Chain Management

Certificate of Completion - Production Planning And Control (PPC)

Udemy

Coursework - Communication & Interdisciplinary Media Studies

Texas State University

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LAUREN GARCIA