Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lauren H Davidson

Dallas,Tx

Summary

Talent Development professional with extensive experience in project management and influencing leadership to adopt new initiatives and processes related to performance, objectives-setting, and employee development programs designed for inclusion with an employee-centric approach.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Talent Development Manager

Sephora, USA
11.2021 - Current
  • Design and implement cyclical talent programs for performance management, organizational management review, career development, career pathing, employee engagement, objectives setting processes, and succession planning
  • Collaborate and influence cross-functional senior leadership to advance innovative talent programs that reflect evolving business strategies and maximize employee engagement and development across entire organization (US & Canada corporate & retail, and US distribution centers)
  • Design, develop, and manage talent program enhancements aimed at improving employee skills and behaviors across entire organization (US & Canada corporate & retail, and US distribution centers)
  • Optimize talent programs' project management processes to increase efficiency, quality of output, and equity practices
  • Analyze workflow of operations and suggest improvements for programs including performance review process and employee surveys to improve employee retention and engagement across the organization
  • Design, develop, and execute annual Global Employee Engagement Survey, analyze data and insights to recommend action plans focused on employee retention and engagement tied to business objectives across the entire organization
  • Act as a key stakeholder in cross-functional Diversity & Inclusion Taskforce to design and implement strategies promoting equitable career opportunities across the organization (retail and corporate)
  • Design, develop, and facilitate trainings for corporate and retail employees (in-person and remote) on performance management, company objective setting, new hire orientation, and leadership development courses
  • Collaborate with internal/external partners and vendors to create team building and event strategies to build employee engagement
  • Design, develop, and execute Emerging Talent Programs (Internships and Rotational programs) to attract diverse talent and accelerate opportunities for early career professionals to build foundational skills required for a successful career in a corporate environment
  • Champion Sephora US and Canada brand values to attract, train, and keep employees engaged

HR Project Manager, Store Operations + Systems

Sephora, USA
04.2016 - 11.2021
    • Worked cross-functionally with HR, Recruiting, Benefits/Comp, Talent Development, Corporate Communications, and Digital/IT on the development and implementation of store-facing HR & IT operational and technology-focused projects
    • Recommended strategic plans for all assigned store facing projects - prepared and executed action plans, identified project risks and problem solved, assessed change management, determined needed system improvements, gathered feedback from store employees & business partners, and optimized programs to impact profit
    • Acted as a liaison between cross-functional business partners to identify and solve known issues within talent, operations, and IT programs and implemented business and technical solutions for organizational effectiveness, strategic planning, and process improvements
    • Advocated for current and future store employee needs to optimize the operational experience of client and employee-facing programs
    • Collaborated with internal education teams to implement strategies for training needs to ensure programs were executed successfully
    • Drove escalations as needed to senior leadership and communicated updates on project progress, obstacles, and action items with recommendations to ensure all projects met deliverables
    • Worked cross functionally across multiple departments/teams to identify the most effective communication channels and information needed for store leadership to execute initiatives and programs
    • Remained comfortable with ambiguous situations and effortlessly adapted to changes as new organizational challenges arose
    • Designed, developed, and executed 3 separate events in multiple cities across the US to deliver an elevated and engaging training experience to successfully execute store leadership restructuring. Managed travel hotel accommodations, event venue logistics, communications, agendas, meals, and branded items

Client Programs & Employee Incentives, PM

Sephora, USA
05.2013 - 04.2016
  • Created project timelines, sourced prizes, and managed contest budgets for employee incentives and recognition for store facing programs: Club Sephora, Store Contests, and Value Awards for US/CAN stores
  • Established a process to meet year-end budgets for employee incentive programs, coming in line with budget each quarter
  • Worked cross-functionally to identify effective communication channels for retail employees to execute Clients Programs (store promotions, Beauty Insider Loyalty, etc.) and Employee Incentives
  • Drafted and finalized all communications for store employees and leadership to plan, disseminate, and execute workload via Sephora's task management system and Intranet
  • Point person for the Beauty Insider and Marketing teams to execute all communications and planning for loyalty program, promotions, inventory control, and client programs
  • Managed Values and Club Sephora program — including sourcing, creating branded employee recognition items and managing a budget for both Retail and FSC employees
  • Collaborated with merchants, brands, and visual partners to create monthly store employee contests to align with Sephora monthly marketing to drive company sales and employee engagement
  • Point person for all merchants to approve and execute store promotions by ensuring workload and POS functions are approved and delivered flawless execution for store employees and clients

Store Manager, Bay Area

Sephora, USA
05.2005 - 05.2013
    • Managed inventory control, cash control, and store opening and closing procedures.
    • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
    • Completed point of sale opening and closing procedures
    • Rotated merchandise and displays to feature new products and promotions
    • Interviewed, hired, trained, coached, and developed 50+ employees — including department managers, product consultants, and assistant managers
    • ▪ Controlled and managed payroll, supplies, inventory, and sales budgets
    • ▪ Ensured each location met and exceeded sales, client service, employee retention, company goals, and merchandising standards

Education

Human Resources Management Masters - Human Resources Management

Golden Gate University
San Francisco, CA
12.2020

Bachelor of Science - Animal Science, Pre-Veterinary Medicine

University of Delaware
Newark, DE
05.2003

Skills

  • Microsoft Office (Outlook, PowerPoint, Word)
  • Excel
  • Training Development
  • Recruitment
  • Builds strong working relationships across organization

Certification

Gallup Coach Certified

Timeline

Talent Development Manager

Sephora, USA
11.2021 - Current

HR Project Manager, Store Operations + Systems

Sephora, USA
04.2016 - 11.2021

Client Programs & Employee Incentives, PM

Sephora, USA
05.2013 - 04.2016

Store Manager, Bay Area

Sephora, USA
05.2005 - 05.2013

Human Resources Management Masters - Human Resources Management

Golden Gate University

Bachelor of Science - Animal Science, Pre-Veterinary Medicine

University of Delaware

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Lauren H Davidson