Laureni Ajayi-Obe

• Delivered project needs on time and within agreed acceptance criteria in hybrid methodology environment as attempted to transition to Agile Methodology.
• Reported progress to all stakeholders through Sprint Burn-Down Reports, Iteration Burn-Down Reports, and velocity target updates.
• Wrote User Stories based on requirements gathered from all stake holders.
• Organized and facilitated Agile and Scrum meetings, which included Sprint Planning, Daily Scrums or Stand-ups, Sprint Check-In, Sprint Review & Retrospective.
• Coordinated with systems partners to finalize designs and formalize requirements Utilized Story. Sizing and Planning Poker techniques as needed based on length of backlog and priorities.
• Operated in 3 weeks sprints with flexibility on length based on immediate functionality concerns.
• Ensured application availability and data integrity through preventative maintenance and upgrades.

• Communicated policies, procedures, and guidelines to customers and potential customers.
• Planned, prepare and execute custom cakes for small and private events.
• Created invoices, budgets and take regular inventory of supplies and raw materials using various software and spreadsheet.
• Organized marketing strategies to promote and generate revenue.
• Established and maintained customer relationship to promote loyalty and profitable referrals - 90% of all sales resulted from customer referrals.

• Collected, arranged, and input Patients information into database systems.
• Created and managed project plans, timelines and budgets.
• Conducted regular reviews of operations and identified areas for improvement.
• Verified work aligned with service levels agreed and client requirements.
• Maintained and created working relationships with physicians and patients which resulted in 10% - 30% referrals.

• Communicated policies, procedures, and guidelines - internally & externally.
• Reviewed and processed 5 - 10 personnel packages daily.
• Reviewed Travel Authorizations and Vouchers for IC workers to ensure accuracy and ensure required policy and guidelines were met.
• Problem resolution in various areas; such as Planning, Budgeting, and Fiscal Year close out.
• Arranged meetings, prepared agendas, and managed setup equipment.

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• Completed over 50 medication reconciliations in emergency room, verifying patients list of home mediations.
• Entered and processed patients' prescriptions into internal system.
• Communicated with patients, authorized family members, pharmacies, nursing homes, doctor’s offices, and other healthcare providers.
• Compounding IV solutions using standard aseptic techniques.
• Communicated effectively with co-workers in and out of department to maintain timely and accurate dispensing of medication and achieve departmental goals.

• Educated and engaged customers with new bank products and services.
• Created and maintained detailed database to develop promotional sales.
• Followed up with customers about resolved issues to maintain high standards of customer service.
• Maintained 100's of records of daily transactions, volumes and amounts for proprietary and network ATMs and VISA check cards; report monthly to Board of Directors.

• Collected co-payments or full payments from customers.
• Calculated dosage, filled over 100 prescriptions daily, and prepared prescription labels with absolute accuracy.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.