Lauren L. Hogan
Morgantown,WV
Summary
Thoughtful change champion skilled in navigating modern technology. Accomplished in driving efficiency and effectiveness by developing, delivering and supporting strategic missions through Agile approaches with ScrumMaster and Lean Portfolio Manager certifications. Known for differentiability, flexibility, and reliability in achieving goals through others-focused service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Team Lead Portfolio Manager
UPMC Health Plan
03.2023 - Current
- Orchestrated high-impact interoperability foundation, navigating architectural considerations with various vendors such as Epic in aligning to HL7, FHIR APIs, and emerging standards (e.g., USCDI Version 4 and proposed HTI-2 requirements) to support secure patient engagement and data exchange initiatives
- Monitored evolving regulatory frameworks and provided strategic recommendations to ensure project compliance while enhancing legal, operational, and technical data sharing practices inclusive of policy creation
- Applied learning of cloud technologies and integration standards to foster a resilient clinical and digital health strategy for a durable ecosystem
- Instituted and refined governance structures based on portfolio best practices to document project progress, drive accurate reporting, and establish clear success metrics for both short-term initiatives and multi-year strategic programs
- Collaborated with interdisciplinary teams—including clinical informatics, IT, and patient access experts—to design and implement interoperability strategies that support public health goals, patient access, and provider workflow improvements
• Contributed to organization-wide efforts by incorporating insights from national regulatory feedback (ASTP, ONC, AHIP) into project planning and execution, thereby ensuring readiness for future regulatory shifts
Team Lead System Analyst
UPMC Health Plan
10.2022 - 03.2023
- Evaluated vendor products to determine compatibility with existing systems and potential benefits for organizational growth
- Aided cloud migration efforts, defining robust infrastructure requirements and coordinating cross-team efforts to ensure a seamless transition for a scalable framework to support organizational growth
- Created department training materials and onboarded 5 new personnel across Payer Applications teams
Senior System Analyst
UPMC Health Plan
05.2021 - 10.2022
- Designed Power BI dashboards from Business needs for improved reporting and analytics to drive progress of Clinical-based programs and Portal Engagement
- Cataloged data to validate sources of truth and implement flags for governance and future developments
Intermediate System Analyst
UPMC Health Plan
07.2019 - 05.2021
- Finalized the execution of complex projects such as Blue Button, an organization-wide townhall platform, quality measurement platform transition, and digital tools for Transparency in Coverage.
- Developed and maintained comprehensive project roadmaps and communication channels to C-suite executives from the project team that facilitated transparent status reporting and proactive escalation of issues
- Developed the team for managing responses to all IT-involved RFI/RFPs, Security Assessments, and Audits of the Health Plan to secure new and maintain existing business
- Monitored application performance closely using various tools; made recommendations based on findings to optimize system efficiency
Associate System Analyst
UPMC Health Plan
02.2017 - 07.2019
- Led the technical implementations, support, and relationships for 3 multi-billion dollar revenue Third Party Administrative Clients.Maintained documentation of ecosystem current state for reference and evaluation in determining future state
- Collaborated with cross-functional teams to implement streamlined processes, optimizing workflow efficiency
Logistics Specialist
Pittsburgh Logistics Services
08.2016 - 02.2017
- Secured the second largest steel portfolio as a newcomer through communication practices, professionalism, and care
- Directed inter-modal domestic and overseas import and export operations to meet aggressive deadlines
- Detected and resolved multifaceted issues related to business direction and operations proactively for process completion
- Minimized process discrepancies by adhering to budget, securing staff, and performing supply management
Chief Communications Officer
West Virginia University Solar Decathlon
01.2015 - 10.2015
- Influenced strategic allotments of $500,000 project budget
- Managed communication services for a diverse audience consisting of an 80-member project team, 20-org sponsor community, WVU families, visitors, and buyers
- Created prototype customer-focused structural and home automation designs with engineers for marketability
- Launched digital strategies and held 6 outreach events that focused on community awareness, engagement, recruitment, and fundraising
Education
Bachelor of Arts - Communication Studies
West Virginia University
Morgantown, WV08.2016
Skills
- Agile Methodology
- Business Architecture Strategy
- Change and Risk Management
- Customer Experience
- Data Security and Governance
- Intelligence Gathering and Analysis
- Lean Portfolio Management
- Organizational Communication
- Performance Optimization
- Regulatory Compliance
- Sourcing and Evaluation
- Stakeholder Management
Certification
- Certified SAFe® 6 Lean Portfolio Manager, Scaled Agile Inc., 2025-2026
- Certified Scrum Master (CSM), Srum Alliance, 2019-2027
Awards
UPMC Health Plan (Team) Insurance Services Division Superstar Award | February 2025
UPMC earned the highest score against competitors and "a perfect technical score for its submission, a feat seldom successfully achieved in this space...Developing a submission that garners a perfect score from our regulatory customer cannot be disingenuously manufactured. It is the product of a moral/ethical vision and culture, the universal steadfast dedication of those supporting the business, and the cumulative efforts to serve and care for our members with deliberate intent and through every interaction...an obvious translation of UPMC PRIIDES values in action."
UPMC Health Plan (Individual) Insurance Services Division Superstar Award | January 2020
The Superstar Award is granted by executive leadership to those that embody the PRIIDES values: Partnership, Respect, Integrity, Inclusion, Innovation, Development, Excellence, and Service.
Timeline
Team Lead Portfolio Manager
UPMC Health Plan
03.2023 - Current
Team Lead System Analyst
UPMC Health Plan
10.2022 - 03.2023
Senior System Analyst
UPMC Health Plan
05.2021 - 10.2022
Intermediate System Analyst
UPMC Health Plan
07.2019 - 05.2021
Associate System Analyst
UPMC Health Plan
02.2017 - 07.2019
Logistics Specialist
Pittsburgh Logistics Services
08.2016 - 02.2017
Chief Communications Officer
West Virginia University Solar Decathlon
01.2015 - 10.2015
Bachelor of Arts - Communication Studies
West Virginia University