Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Lauren Fahey

East Rutherford

Summary

Performance-driven, forward-thinking Finance professional with 8+ years of experience working in financial planning and analysis for a leading Fortune 20 company. Proven track record of driving results through cross team collaboration, continuous process improvement and the use of data analytics to drive business decisions. Passionate advocate for Diversity and Inclusion in the workplace and community engagement through volunteerism. Selected to participate in a 12 month leadership program, 'Women of the World'. Only the top 20% of applicants are chosen, with an applicant pool >7,500.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Associate Director - Business Operations

Verizon
04.2024 - Current
VP Executive Support / Chief of Staff
  • Executive Briefings: Preparing and delivering comprehensive briefings to executives for vendor meetings, ensuring they are well-informed on relevant key topics and issues.
  • Deck Creation and Support: Designing and developing presentation decks for executive use, including content creation, data visualization, and formatting. Providing ongoing support for deck maintenance and updates.
  • Run Staff Meetings, Send Notes, Track Action Items: Organizing and facilitating staff meetings, including agenda creation, note-taking, and distribution. Tracking action items and ensuring follow-up by relevant parties.
  • PA/KPIs/Accomplishments: Managing performance agreements, tracking key performance indicators, and documenting accomplishments.
  • Weekly Reports: Preparing and distributing weekly reports, summarizing key activities for DT to senior leaders in TPD.
  • Planning / Partner Meetings: Coordinating and supporting planning meetings and partner meetings, including agenda development, materials preparation, and logistics.
  • All Hands: Organizing and facilitating all-hands meetings, including content development, logistics, and communication.
  • CES/MWC Support: Providing support for executive participation in major industry events such as CES and MWC, including travel arrangements, meeting scheduling, and on-site logistics.
  • Ad Hoc Support
Business and Finance Operations
  • Manage Device Technology capital and Opex dollars efficiently and effectively to deliver impactful experiences to customers, drive innovation and revenue, and support the Verizon premium brand).
  • Headcount and Job Requisition Management: Overseeing the process of tracking current employees and managing requests for new hires, ensuring alignment with staffing needs and budget.
  • R&D Tax Credit Surveys: Coordinate the distribution of annual tax surveys related to research and development activities to identify potential tax credit opportunities.
  • FTE Survey Based Capital Labor: Make sure the correct employees receive annual surveys to be used for calculating capital labor costs.
  • Budget Approvals (JIRA), Sourcing Requests & PO Tracking: Managing budget approvals through JIRA, handling sourcing requests for goods and services, and tracking purchase orders to ensure timely delivery and payment.
  • Vendor Setup: Assist with the creation of vendor profiles in our internal systems.
  • Manage Monthly Accruals, Reclasses, and Reconciliations: Overseeing the monthly recording of accrued expenses, work in partnership with accounting and finance to process reclasses as needed, and reconciling financial statements to ensure accuracy.
  • AVT Support for Capital Guidance on SOWs: Providing support to internal teams with the accounting AVT process for capital guidance on Statements of Work (SOWs), ensuring alignment with budgetary constraints and project requirements.
  • Support Transformation Office (TO) expense savings.
PMO:
  • PMO Program Plan Establish a PMO team within the Device Technology group to oversee, track, and manage progress on business-critical projects, milestones, and team goals. Baseline status - Meet with all directors to understand the baseline state of the projects & initiatives in their organization. Document the business drivers for PMO milestones. Document a PMO program Plan with goals/milestones/timelines for next 6 months. Establish plan monitoring cadence Ensure dependencies/risks/issues are tracked and escalated as needed
  • PMO - DT Critical Projects Monitoring Select top 3-5 critical DT programs and provide program management oversight. Oversee program management for these critical projects Ensure there's a well defined project plan Ensure Weekly/bi-weekly status meetings are held with relevant stakeholders, with published agenda/minutes/action items. Ensure weekly status reports are submitted by the weekly deadline. Ensure Agile/Scrum/Scrumban as applicable is followed. Ensure Jira/Confluence is set up with dashboards to track sprints (if applicable). Institute innovative program management focused on just right processes custom built for large cross functional programs.
  • Foster a culture of continuous improvement: Promote a growth mindset within the PMO team by encouraging the adoption of agile practices, and fostering a culture of continuous learning and improvement.
  • PMO Reporting Streamline DT reporting for the following: Programs/Projects/Initiatives - Weekly/Monthly KPIs - Monthly, Various reports needed
  • Support API First: Project tracking, deck support for monthly meetings with Srini, etc.
Volunteering - Volunteer Champion for the Device Technology organization in 2025.
  • Coordinating executive participation in volunteer activities and community engagement initiatives.
  • Research and organize volunteer opportunities for team offices to boost participation.
  • Aid the Device Technology organization in reaching its 2025 goal of 550+ volunteer hours.
  • Assist the organization with adding new volunteer events to the volunteering portal.

Sr Mgr - Business Operations

Verizon
09.2022 - 04.2024

Leading a team of 2, I manage the day to day contract and billing operations for the Emerging Technology Solutions team within TPD, including acting as the team's liaison with TPD finance and operations teams, legal, accounting and other key stakeholders across Verizon.

Manage the ETS deal governance process for internal and external customer facing deals. Track budgets at the project level for revenue, opex & margin. Partner with key stakeholders such as sourcing to ensure compliance with internal process and policy.

Support customer onboarding, purchasing approvals and billing operations.

Work across multiple teams within VBG product to capture, track, and manage capital project KPIs, reporting and ad hoc data requests on a monthly, quarterly, and annual basis.

Interpret and evaluate monthly analyses of business trends within VBG product, including budget variance of capital financial results.

Manager, Financial Planning & Analysis

Verizon Innovation Inc.
01.2020 - 09.2022
  • Oversee finance operations, budgeting and forecasting, monthly revenue accruals and reconciliations, M&A integration and divestitures, and volunteerism for the Verizon Innovation Inc. portfolio.
  • Responsible for hands-on management of all financial tasks associated with the day-to-day financial operations of a $220M annual operating budget for nine P&Ls and three legal entities across the U.S., Austria, and Sweden. Timely and accurate monthly, quarterly and annual financial close reporting, variance analysis, and AR/AP invoice collections.
  • Maintain accurate financial records for 2,000+ revenue and expense deals across the portfolio valued at $100M in revenue and $300M in expense.
  • Led the Citizen Verizon Volunteerism initiative for the Strategy, Finance and Operations team of 20+ people, logging over 400+ hours annually across hundreds of participating organizations.

Manager, Finance & Business Operations

Verizon, MapQuest
01.2019 - 01.2020
  • Responsible for operational system integrations, process improvements, capital budgeting, headcount, and sales operations. Promoted to manager from analyst in 2019 with expanded oversight for business and finance operations.
  • Managed the integration of a new billing system for an operating budget of $110M.
  • Oversaw purchase order management, invoice processing and AP for 1,000+ operational and capital expenditures. Increased speed to market for customer orders by significantly reducing purchase order approval cycle times from 14+ days to 3.
  • Partner manager for the portfolio's largest third party reseller of products and services responsible for 30% of the portfolio's annual revenue.

Sr Analyst, Finance Operations

Verizon, MapQuest
01.2017 - 01.2019
  • Established and led the billing operations and purchasing department for the MapQuest organization as a result of an acquisition. Promoted to Sr Analyst from Analyst in 2017 and relocated cross country from New Jersey to Colorado.
  • Led the financial billing system integration post acquisition from Oath to Verizon, transitioning and managing 50+ purchase orders to support $15M+ in expense.
  • Through cross team collaboration and communication, developed and published the internal purchasing process to support all future budgetary requests for revenue, operational and capital expenditures.

Analyst, Financial Planning & Analysis

Verizon, Product & New Business
01.2015 - 01.2017
  • Manage financial and budgetary goals to ensure alignment with organizational objectives. Assist in forecasting and deliverables associated with general P&L management, budgeting capital allocation and capital labor reporting.
  • Managed the annual budget, monthly forecast cycle, and long-range plan and month-end activities for a $45M P&L.

Market Research Analyst

Verizon, Product & New Business
01.2014 - 01.2015
  • Researched market opportunities, identified strategies and projected financial forecasts for new and emerging products in the Healthcare and IoT industry with the goal of creating and designing company strategies for next generation of products and services.
  • Conducted research for go-to-market strategy for billion-dollar revenue opportunities and business models for 7+ product lines: location-based services, IoT Middleware platforms, connected homes, wearable devices, drone platform/solution, and smart parking.

Education

Master’s in Business Administration (MBA) -

Colorado State University
Fort Collins, CO
01.2020

Bachelor of Science (BS) - Management & Accounting

University of Massachusetts Dartmouth
Dartmouth, MA
01.2014

Skills

  • 5YR Financial Planning
  • Data Integrity
  • Budgeting & Forecasting
  • M&A Integration and Divestiture
  • Contract Management
  • Revenue Accruals & Reconciliations
  • P&L Management
  • Partnership and Vendor Management

Certification

  • Women of the World (Leadership Program) Verizon, Basking Ridge, NJ 2020
  • Graduate Certificate in Applied Finance Colorado State University, Fort Collins, CO 2020
  • Google AdWords Certification Google Ads 2019
  • Financial Valuation Modeling Bootcamp Wall Street Prep, Basking Ridge, NJ 2016

Awards

Quarterly Employee Recognition Awarded by Executive Vice President of Strategy at Verizon Denver, CO 2021, Employee Spotlight Award Awarded for Leadership (3), Process Improvement (3), Teamwork (2), and Shareholder Value Verizon Denver, CO 2020 - 2022, WAVE – Women’s Association of Verizon Employees Verizon Tri-State Area 2014-Present

Timeline

Associate Director - Business Operations

Verizon
04.2024 - Current

Sr Mgr - Business Operations

Verizon
09.2022 - 04.2024

Manager, Financial Planning & Analysis

Verizon Innovation Inc.
01.2020 - 09.2022

Manager, Finance & Business Operations

Verizon, MapQuest
01.2019 - 01.2020

Sr Analyst, Finance Operations

Verizon, MapQuest
01.2017 - 01.2019

Analyst, Financial Planning & Analysis

Verizon, Product & New Business
01.2015 - 01.2017

Market Research Analyst

Verizon, Product & New Business
01.2014 - 01.2015

Bachelor of Science (BS) - Management & Accounting

University of Massachusetts Dartmouth

Master’s in Business Administration (MBA) -

Colorado State University