Courtney L. Virden
Clearwater,Florida
Summary
Although I have 19 years experience in restaurant operations, I am known for creating a personalized artistic experience through my work with sketching, painting, and succesfully creating managed events from 30-200 guests.
I am a committed and motivated professional dedicated to continuous learning and growth, and wanting to branch into a more artistic profession.
Experienced Restaurant Manager adept at overseeing operations at all levels. Demonstrated resourcefulness, attention to detail, and strong leadership skills. Personalizes guest experiences through creative presentation.
Overview
11
11
years of professional experience
Work History
Bar Manager
Ford's Garage Fort Myers
Saint Petersburg, FL
05.2022 - Current
- Maintain accurate records of liquor inventory and purchases for budgeting purposes.
- Enforce safety regulations and ensured proper sanitation practices were followed by all employees.
- Monitor the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Manage bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Crafting tailored and streamlined event plans for guests, ensuring a memorable experience through careful attention to detail.
Sales & Catering Manager
Hooters Management Corporation
Clearwater, FL
08.2018 - 04.2022
- Created marketing campaigns for catering services and monitored their effectiveness.
- Developed strategies to maximize customer satisfaction and increase sales in catering services.
- Collaborated with chefs to develop menus for special events, corporate functions, weddings.
- Coordinated delivery times with clients and ensured that all items ordered arrived on time.
- Provided guidance to staff regarding proper presentation of dishes served at catered events.
- Developed innovative ideas for themed parties or buffets based on client needs.
- Prepared reports summarizing financial information such as costs incurred per event or total revenue generated from catering services.
- Addressed and resolved customer complaints, ensuring a positive experience and fostering repeat business.
General Manager/Assistant General Manager
Hooters Management Corporation
Clearwater, FL
01.2014 - 08.2018
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Established strong vendor partnerships resulting in cost savings on supplies and materials.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Ensured compliance with local health department regulations regarding food safety standards.
Education
Some College (No Degree) - Business Management/ Marketing
Saint Petersburg College
St. Petersburg, FL08-2008
Certification - Graphic Design
International Academy of Design And Technology
Tampa, FL08-2005
Skills
- Personalized & Creative Event Coordination
- Restaurant Management
- Health codes compliance
- Team Leadership
- Marketing and sales experience
- Customer Relationship Building
References
- Steven York: Hooters General Manager (813) 454-6279
- Lauren Quinto: Catering/Design Collegue (727) 466-8899
Timeline
Bar Manager
Ford's Garage Fort Myers
05.2022 - Current
Sales & Catering Manager
Hooters Management Corporation
08.2018 - 04.2022
General Manager/Assistant General Manager
Hooters Management Corporation
01.2014 - 08.2018
Some College (No Degree) - Business Management/ Marketing
Saint Petersburg College
Certification - Graphic Design
International Academy of Design And Technology
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