Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Lauren Nguyen

Cedar Park

Summary

Motivated employee with a strong work ethic and exceptional interpersonal skills. Experienced in customer service, multitasking, and quickly mastering new skills in dynamic environments. Committed to providing positive customer experiences while supporting company growth. Seeking entry-level opportunities to further develop abilities and contribute effectively.

Overview

6
6
years of professional experience

Work History

Childcare Provider

Ymca Of Austin
McNeil
04.2024 - Current
  • Fostered motor skills development through active Montessori-style play.
  • Organized engaging activities, including games, arts and crafts, and outdoor play.
  • Supported emotional and social growth by promoting understanding of peers.
  • Taught personal hygiene, social manners, and appropriate behaviors to children.
  • Engaged in creative play to enhance language acquisition and problem-solving abilities.
  • Implemented discipline strategies while ensuring student safety at all times.
  • Maintained cleanliness of classroom areas, including toys and learning materials.
  • Communicated daily activities and concerns with parents for collaborative care.

Kitchen Staff and Delivery Driver

Tiffs Treats
Cedar Park
11.2021 - 02.2025

Ensured cleanliness of store environment to enhance customer experience.

  • Prepared cookies for display and online orders, maintaining quality standards.
  • Delivered orders promptly, supporting high levels of customer satisfaction.
  • Assisted walk-in customers with inquiries and purchases to drive sales.
  • Greeted every customer upon entry, fostering a welcoming atmosphere.
  • Restocked dough fridge and packaging materials to maintain adequate inventory.
  • Packaged orders efficiently for delivery, optimizing workflow.
  • Conducted nightly inventory checks to ensure stock accuracy.

Apartment Leasing Agent

Legacy on Rio
Austin
06.2021 - 08.2021
  • Ensured all apartment rooms complied with occupancy standards prior to move-in dates.
  • Facilitated seamless building openings through proactive coordination and support efforts.
  • Assisted management and corporate teams with diverse operational requirements.
  • Addressed resident inquiries and resolved issues in a timely manner.
  • Organized package deliveries while streamlining tracking processes for efficiency.
  • Maintained precise records of rental activities using property management software.
  • Delivered exceptional customer service in response to calls and emails from prospects and clients.
  • Monitored market conditions to establish competitive rental rates for various unit types.

Retail Sales Associate

Abercrombie & Fitch
Cedar Park
11.2020 - 01.2021
  • Completed transactions efficiently while delivering exceptional customer service.
  • Maintained organized displays to enhance visual appeal and drive sales.
  • Stocked shelves with merchandise in accordance with company standards.
  • Tracked inventory levels throughout the day and replenished stock as required.
  • Greeted customers upon entry and assisted in locating desired items.
  • Handled customer complaints professionally, ensuring resolutions aligned with company policies.
  • Participated in team meetings and training sessions, fostering a collaborative environment.
  • Promoted special offers to stimulate additional purchases and customer engagement.

Assistant Manager

Shakes Frozen Custard
Cedar Park
11.2019 - 09.2020
  • Led team operations, ensuring efficient service and high-quality customer experiences.
  • Trained new members on processes and workplace standards.
  • Managed cash handling and financial reconciliation at day's end.
  • Oversaw custard machine maintenance and operation for product quality.
  • Took and processed customer orders, including phone and cake orders.
  • Maintained cleanliness and organization of shop environment.
  • Handled customer service inquiries and resolved complaints promptly.
  • Developed inventory tracking system to optimize supply ordering.

Education

High School Diploma -

Cedar Park High School
Cedar Park, TX
05-2021

Some College (No Degree) - Early Childhood Education

Austin Community College
Austin, TX

Skills

  • Team collaboration
  • Adaptability
  • Customer service and support
  • Guest services
  • Communication skills
  • Time management
  • Problem solving
  • Child development
  • CPR certification
  • Team training
  • Cash handling
  • Cashiering
  • Culinary experience
  • Food safety compliance
  • Food preparation skills
  • Food handler certification
  • Merchandising
  • Retail sales expertise
  • Basic mathematics proficiency
  • Sales strategies

Languages

American Sign Language
Limited

Affiliations

Health and Wellness

Traveling

Reading

References

References available upon request.

Timeline

Childcare Provider

Ymca Of Austin
04.2024 - Current

Kitchen Staff and Delivery Driver

Tiffs Treats
11.2021 - 02.2025

Apartment Leasing Agent

Legacy on Rio
06.2021 - 08.2021

Retail Sales Associate

Abercrombie & Fitch
11.2020 - 01.2021

Assistant Manager

Shakes Frozen Custard
11.2019 - 09.2020

High School Diploma -

Cedar Park High School

Some College (No Degree) - Early Childhood Education

Austin Community College