Lauren Woods
Sales Operations Specialist
Arlington,VA
Summary
Energetic Sales Operations Specialist driving sales processes from order solicitation through fulfillment and delivery. Rallies team members through strong communication skills, imparting sense of urgency to sales and customer service initiatives. Organized professional with three years of experience spearheading team coordination and achievement.
Overview
9
9
years of professional experience
Work History
Sales Operations Specialist
Carahsoft Technology Corp
11.2022 - Current
- Developed and maintained sales forecasting models to improve inventory management and reduce costs.
- Implemented CRM system upgrades, enhancing team productivity and customer relationship management capabilities.
- Managed database updates related to customer information changes or additions.
- Evaluated the effectiveness of promotional campaigns, recommending adjustments to maximize ROI.
- Initiated process improvements within order management systems for faster turnaround time on customer orders.
- Collaborated with cross-functional teams for more effective communication and coordination of sales initiatives.
- Assisted in the development of annual sales budgets and targets, contributing to successful achievement of company goals.
- Trained team members in proper data entry and contract execution within available electronic tools and platforms, demonstrating streamlined sales practices.
- Pointed out process bottlenecks and inconsistencies to upper management, facilitating continuous process improvement to eliminate standard procedures hindering successful sales tactics.
- Monitored accuracy and distribution of sales reports, recommending new tools or revisions to existing reports.
Brand Development and Digital Marketing Intern
Kristin Kisska
06.2021 - 08.2021
- Analyzed user behavior on the website, utilizing Google Analytics to inform future website design improvements and content strategies.
- Boosted lead generation with the creation of engaging email marketing campaigns.
- Conducted thorough competitor analysis, identifying key opportunities for growth in the market landscape.
- Optimized landing pages to increase conversion rates using A/B testing techniques.
- Conceptualized brand strategy with unique tone to drive long-term awareness and customer loyalty
- Compiled market research, analytic techniques, and consumer data to optimize digital marketing strategy
- Drafted a creative email newsletter, optimized social media calendar, and designed digital graphics
- Translated findings into 10 data-driven, insightful marketing recommendations based on key objectives
Youth Soccer Referee
Referee Services LLC
06.2015 - 06.2021
- Led and supported crews with integrity; partnered with individuals of diverse backgrounds each game
- Communicated authentically and confidently; maintained thorough knowledge of rules and reporting tools
- Coached young referees and received impactful mentorship from several open-minded professionals
Education
Bachelor of Science - Commerce
University of Virginia, McIntire School
Charlottesville 05.2001 -
Skills
Quote Preparation
Timeline
Sales Operations Specialist
Carahsoft Technology Corp
11.2022 - Current
Brand Development and Digital Marketing Intern
Kristin Kisska
06.2021 - 08.2021
Youth Soccer Referee
Referee Services LLC
06.2015 - 06.2021
Bachelor of Science - Commerce
University of Virginia, McIntire School
05.2001 -