Laurenz Rocha

Dynamic customer service professional with a strong work ethic and problem-solving skills, honed at Chick-fil-A. Proven track record in enhancing customer satisfaction and boosting sales through empathetic communication and proactive relationship-building. A dedicated team player committed to maintaining high standards and a welcoming environment for all guests.

Professional with experience in front-line customer service, adept at creating welcoming environments and ensuring smooth operations. Skilled in multitasking, handling inquiries, and resolving issues efficiently. Strong team player focused on collaboration and achieving results, adaptable to changing needs and priorities. Known for reliability, excellent communication skills, and positive attitude.

• Licensed CNA
• BLS
• CPR