Lauretta Ikem
Lewisville,TX
Summary
Experienced Business Analyst with advanced knowledge in multiple domains and skill in driving
positive outcomes with over 5 years of experience. Exceptional organizational, project management, and leadership skills.
Well-versed in building positive relationships with customers
and other stakeholders. Strong requirements gathering, scope development, and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent
planning competencies.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Analyst/Agile Scrum Master
State Farm
08.2022 - Current
- Support team using servant leadership style and leading by example.
- Work with diverse stakeholders to elicit goals and requirements and translate them into high-quality deliverables including analysis of alternatives, use cases, user journeys, business context diagrams, Swimlanes and process flows.
- Prioritize development backlog, planning releases, planning sprints, and driving requirements/user stories.
- Solely responsible for eliciting requirements using interviews, documents analysis, requirements workshops and Joint Application Development (JAD) Sessions, business process descriptions, and workflow analysis
- Guide and coached Scrum team and organized Agile and Scrum practices and values while also meeting delivery commitments.
- Monitor projects through the SDLC process using the Agile/SCRUM methodology.
- Work independently with users to define concepts and clarify Functional and Non-functional requirements daily.
- Work with the development team to drive team velocity.
- Facilitate Joint Application Development (JAD), and Requirements Gathering sessions with Stakeholders, SME's and System Owners in order to capture business rules, processes, and system requirements for various projects.
- Create a workflow diagram using Microsoft Visio to clearly demonstrate the processes and timelines.
- Assist with internal and external communication resulting in improved transparency.
- Apply agile methodology to shorten cycle time and achieve target margins.
- Facilitate Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Traces the functional requirements through the stages of the SDLC to ensure that the requirements were fully implemented.
- Demonstrate the ability to build trust and cohesion with the development team(s).
- Assist in developing test plans, and test cases and performed User acceptance testing (UAT)
- Demonstrate the ability to build trust and cohesion with the development team.
- Maintained a strong focus on accuracy, attention to detail, and compliance with client requirements throughout the RFP lifecycle.
- Identify training needs and develop training plans.
- Facilitate daily standup scrum meetings to debrief progress, troubleshoot snags, remove impediments, and establish goals for the following day.
- Removed impediments to product success, leveraging cross-functional Scrum team talent to provide targeted solutions to unprecedented program errors.
- Support IT product owners in product backlog compilation and maintenance, addressing recurring concerns and recommending improvements based on user feedback.
- Led the development of project plans and timelines to meet RFP submission deadlines and ensure smooth execution of proposal processes.
Business Analyst
Pitney Bowes
04.2019 - 07.2022
- Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Managed team performance by implementing measurable metrics to track delivery of supporting requirement artifacts.
- Prioritized requirements from various stakeholders.
- Supported Agile team collaboration, accountability and visibility through thoughtful orchestration of team dynamics, goal setting and talent recruitment.
- Supported IT product owners in product backlog compilation and maintenance, addressing recurring concerns and recommending improvements based on user feedback.
- Worked with diverse stakeholders to elicit goals and requirements and translate them into high-quality deliverables including analysis of alternatives, use cases, user journeys, business context diagrams, and process flows.
- Prioritized development backlog, planning releases, planning sprints, and driving requirements/user stories.
- Solely responsible for eliciting requirements using interviews, documents analysis, requirements workshops and Joint Application Development (JAD) Sessions, business process descriptions, and workflow analysis
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Assist in developing test plans, and test cases and performed User acceptance testing (UAT).
- Create a workflow diagram using Microsoft Visio to clearly demonstrate the processes and timelines.
- Demonstrate the ability to build trust and cohesion with the development team.
- Work with the architecture and development team to ensure that they understand the specifications.
- Directed business analysts in executing and delivering various tactical and strategic plans.
- Executed analysis of risks and identified risk mitigation strategies.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
Education
Bachelor of Science - Mass Communication
Madonna University
09.2014
Skills
- Agile/Scrum Framework
- Sprint Planning
- Requirements Elicitation
- Software Development Lifecycle (SDLC)
- Scrum Framework
- Functional and Business Requirements
- Critical Thinking
- Requests for Proposals (RFP)
- Team Leadership
- Project Team Coordination
- User Stories
- Cross-Functional Collaboration
- Training
- Waterfall Methodology
- Collaborative skills
- Spreadsheet Development
- JIRA
- SAFe Agile
- Swimlanes
- Confluence
- Kanban
- Slack
- MS Office
- UAT Testing
- Mockups
- Analytical thinking
- MS Office
- MS Excel
- Time Management
- Problem-Solving
- SQL
- Data Mapping and Modeling
- Project Management
- Change Impact Analysis
- SAP
- CRM Systems
- Staff Training
Certification
- Certified Scrum Master - CSM
- SAFe 5.0 Scrum Master - SSM
Timeline
Business Analyst/Agile Scrum Master
State Farm
08.2022 - Current
Business Analyst
Pitney Bowes
04.2019 - 07.2022
Bachelor of Science - Mass Communication
Madonna University