Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Group Coordinator Lead Back Orders Department
DHL Logistics
Livermore, CA
04.2022 - Current
Facilitated communication between team members in order to ensure timely completion of tasks.
Prepared reports summarizing progress on various initiatives undertaken by the group coordinator.
Assisted in developing strategies for achieving organizational objectives.
Implemented feedback from management into operational processes within the group.
Supervised staff assigned to specific projects or events related to the group's activities.
Worked with other group leaders to identify and resolve issues between teams.
Assisted newly hired team members by explaining company procedures and safety requirements.
Troubleshot and resolved workflow issues by collaborating and communicating openly with other groups.
Communicated objectives and implementation tactics to meet organizational goals.
Coached and developed direct reports to lead problem-solving activities.
Supervised the daily activities of warehouse staff including assigning tasks and monitoring performance.
Prepared detailed reports on inventory control activities such as delivery times, transportation costs, damage claims.
Resolved customer complaints related to shipping delays or damaged items in a timely manner.
Group Coordinator Lead Picking Department
DHL Logistics
Livermore, CA
07.2021 - 04.2022
Verified accuracy of picked items against pick list or customer order.
Operated hand-held scanners to track product movement within the warehouse environment.
Assisted with loading and unloading trucks manually when necessary.
Ensured that all safety procedures were followed while operating machinery.
Collaborated with team members on projects as needed.
Provided assistance with special projects related to warehouse operations.
Tracked inventory and conducted cycle counts to maintain accurate records.
Prepared inventory for shipment by attaching tags and labels.
Fulfilled orders quickly to accomplish challenging daily objectives.
Picked up heavy objects using proper lifting techniques to avoid personal injuries.
Achieved productivity and accuracy standards to meet company guidelines.
Confirmed items picked for orders by keying codes into system.
Forklift Operator/Customer Service Representative
DHL Logistics
Livermore, CA
10.2020 - 07.2021
Inspected loads prior to lifting to determine weight distribution and stability.
Ensured safety procedures were followed when operating forklifts.
Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
Transported materials between storage areas, loading docks and delivery vehicles as needed.
Stacked loaded pallets in designated areas using proper stacking methods according to company policies and procedures.
Reported any damages or malfunctions of equipment immediately to supervisor and manager.
Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
Followed standard work instructions accurately when picking, sorting, staging and scanning products.
Kept record of daily activities such as number of items moved or handled throughout the day.
Collaborated with team members on various tasks related to storage and transport operations.
Complied with safety regulations at all times while operating heavy machinery like forklifts.
Communicated with supervisor and other warehouse staff to coordinate work.
Tracked materials moved for stocking purposes and to complete logs for management.
Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.