Lauretta Rogers
Chattanooga,TN
Summary
Knowledgeable social worker experienced in crisis assessment/intervention and case management. Proactive and resourceful professional that follows policies and procedures and makes appropriate decisions for high-quality care. Effective communicator with a passion for helping empower others to become their best selves and live their best lives. Dedicated to serve those in need and meet them where they are.
Qualified social worker with robust background in counseling and addiction recovery. Successfully facilitated numerous recovery programs and provided critical support that has positively impacted countless individuals. Demonstrated professionalism and active listening skills, coupled with strong empathic capabilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Substance Abuse Counselor
Recovery Center
02.2024 - Current
- Maintained accurate documentation of client progress, facilitating informed decision-making within the treatment team.
- Developed relapse prevention strategies for clients transitioning out of treatment programs, empowering them to maintain long-term sobriety.
- Supported aftercare planning for continued recovery after treatment.
- Developed individual treatment goals based on history and diagnosis.
- Reduced substance abuse relapse rates by implementing evidence-based counseling strategies and treatment plans.
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
- Provided crisis intervention services when necessary, deescalating situations and connecting clients with appropriate resources.
- Used knowledge of different treatment modalities to provide clients with individualized options for successful outcomes.
- Monitored client progress to make necessary adjustments for client success.
- Conducted thorough assessments of clients'' needs, identifying appropriate interventions and therapies for optimal results.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
IOP Facilitator
Volunteer Behavioral Health Care System
12.2023 - 02.2024
- Provide clinical services to a population of outpatient adults who have substance use and co-occurring mental health disorders
- Provide intervention, assessment/intake, treatment planning, triage, individual therapy, group therapy, case management as necessary
- Clinicians will ensure that all documentation necessary to meet contract, licensure, and appropriate behavioral health organization requirements pertaining to these services will be completed in a timely manner per VBHCS standards
- Employees are expected to meet the productivity standards as outlined by VBHCS, based on the number of hours worked per month
- Clinical services will include individual and group therapy, intakes, assessments, discharge planning, treatment planning, appropriate referral to internal/external services and support systems
- Treatment population will be adults and their family system
- Liaison and/or consultation with other service providers and referral sources necessary to achieve treatment goals will be required
- This may include; court, relatives, case managers, and/or state agencies
- The Group Counselor / Facilitator will lead Intensive Outpatient Program (IOP) groups face to face and via telehealth
- Additional duties include: Work in collaboration and coordination with VBHCS Staff
- Provide the following services for assigned clients as needed: Assessment of mental health, psychosocial and physical needs
- Referral to internal/external services and support systems
- Consultation with other service providers and referral services
- Preparation of reports for agencies, courts, other service providers, etc
- Provide a minimum of 1200 hours annually (prorated for part time staff) of billable clinical and/or contract services
- Maintain clinical records according to VBHCS Policy & Procedure and Quality Improvement standards
- Participate in staffing, administrative staff meetings, clinical supervision sessions and other Center committees as assigned
- State of TN grants billing system training and administration
- One hour of Corporate Compliance Training and four hours of Risk Area Training annually
- Other duties as assigned
Crisis Intervention Specialist
Volunteer Behavioral Health Care System
12.2022 - 12.2023
- Work face-to-face with consumers in assisting them in the resolution of their crisis and providing intervention and referrals in the least restrictive environment
- Knowledge of computer skills to be able to search and enter data in the electronic record system
- Respond when dispatched to a call or to clients presenting to a Walk in Center, complete evaluations and data entry in an efficient manner to meet standards when possible
- Complete all data entry according to quality management standards and procedures
- Provide follow up phone calls within 24 hours to make sure follow-up instructions are understood or referrals were accepted
- Participate in staff meetings, training and supervisory sessions as required
Case Manager
Volunteer Behavioral Health
06.2022 - 12.2022
- Company Overview: Volunteer Behavioral provides mental healthcare to low-income individuals on Medicaid, Medicare or grant recipients
- Connect clients with resources
- Empower clients to advocate for themselves and be more independent
- Provide support and empathic listening
- Assist clients in scheduling and keeping appointments
- Create treatment plans and review goals and objectives with clients regularly
- Perform DLA-20 and PHQ-9 assessments
- Volunteer Behavioral provides mental healthcare to low-income individuals on Medicaid, Medicare or grant recipients
Direct Support Professional
Tricounty
03.2020 - 10.2021
- Company Overview: Tricounty is a non-profit, state funded agency that ensures the proper care of individuals with IDD
- Cared for individuals with intellectual and developmental disabilities within their homes
- Ensured all the client's basic needs are met and assisted them with their hygiene, cleaning their home and preparing their meals
- Facilitated outings for the clients in the community to maintain quality of life
- Tricounty is a non-profit, state funded agency that ensures the proper care of individuals with IDD
Intern
Helen Ross McNabb Center
08.2020 - 04.2021
- Company Overview: Helen Ross McNabb mostly serves low-income, underserved populations such as individuals on Tenncare, Medicare or are uninsured
- Observed staff conducting intakes
- Observed staff conducting 1 on 1 counseling, group therapy
- Observed staff lead a substance abuse recovery group and used psycho education while demonstrating empathy and respect
- Worked individually with clients on setting goals while respecting their self-determination
- Helped connect clients with resources, fill out forms, and meet needs
- Assisted office staff in answering phones and scheduling appointments
- Familiarized myself with electronic record program, read therapy notes, case files and completed chart audits
- Designed and implemented learning activities for the group
- Attended monthly staff meetings
- Attended weekly supervision meetings
- Attended trainings
- Implemented trauma informed research-based psychoeducation
- Successfully co-lead group for clients who were in recovery for substance abuse where we taught about trauma, stigma, and coping skills
- Supported and assisted trauma survivors
- Attended court for the court ordered clients in the substance abuse recovery group
- Engaged in researching topics that related to my clients to become more competent
- Helen Ross McNabb mostly serves low-income, underserved populations such as individuals on Tenncare, Medicare or are uninsured
Teacher Assistant
Cleveland City Schools Teen Learning Center
08.2014 - 05.2017
- Company Overview: The Teen Learning Center was an alternative school for middle school and high school students who were no longer allowed to attend public schools
- Supervised students
- Assisted the teacher with class instruction and various duties
- Documented student behavior
- Handled disciplinary action
- Assisted students with their assignments
- Filled purchase orders
- Attended staff meetings, convocations and professional development activities
- The Teen Learning Center was an alternative school for middle school and high school students who were no longer allowed to attend public schools
Education
MSW - Social Work
Southern Adventist University
Chattanooga, TN11.2023
Bachelor of Science - Social Work
Tennessee Wesleyan University
Athens, TN05.2022
Skills
- Detail oriented
- Organizational skills
- Ambitious
- Motivated to learn
- Team player
- Critical thinker
- Energetic
- Knowledge of human behavior
- Knowledgeable of evidence-based practice
- Collaboration
- Building rapport
- Coordination of care
- Empathy
- Respect
- Empowering clients
- Practice models
- Theories
- Relias trainings
- CPR certified
- De-escalation
- Crisis Prevention Intervention Restraint
- NASW Code of Ethics
- Microsoft Word
- Excel
- Power Point
- Individual Counseling
- Group Counseling
- Relapse prevention
- Client confidentiality
- Motivational interviewing
- Dual diagnosis treatment
- Substance use screening
- Multicultural competence
- Medication-assisted treatment
- Addiction assessment
- Individual counseling
- Anger management
- Assertiveness training
- Boundary setting
- Goal setting
- Self-care promotion
- Co-occurring disorders
- 12-step programs
- Substance abuse education
- Patient advocacy
- Trauma-informed care
- Time management
- Problem-solving
- Multitasking
- Reliability
- Excellent communication
- Team collaboration
- Crisis Intervention
- Case Management
- Behavioral Health
- Behavioral Therapy
- Addiction Counseling
- Motivational Interviewing
- Crisis Management
Websites
Certification
- CPR Certification, 02/01/23, 02/29/24, Crisis Intervention Training helps you identify warning signs, symptoms of a person in Crisis and gives you tools on how to respond.
- BLS Certification
Willing to relocate
- Ringgold, GA
- Cleveland, Tn
- Fort Oglethorpe, GA
Personal Information
Authorized To Work: US for any employer
Timeline
Substance Abuse Counselor
Recovery Center
02.2024 - Current
IOP Facilitator
Volunteer Behavioral Health Care System
12.2023 - 02.2024
Crisis Intervention Specialist
Volunteer Behavioral Health Care System
12.2022 - 12.2023
Case Manager
Volunteer Behavioral Health
06.2022 - 12.2022
Intern
Helen Ross McNabb Center
08.2020 - 04.2021
Direct Support Professional
Tricounty
03.2020 - 10.2021
Teacher Assistant
Cleveland City Schools Teen Learning Center
08.2014 - 05.2017
Bachelor of Science - Social Work
Tennessee Wesleyan University
- CPR Certification, 02/01/23, 02/29/24, Crisis Intervention Training helps you identify warning signs, symptoms of a person in Crisis and gives you tools on how to respond.
- BLS Certification
MSW - Social Work
Southern Adventist University
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