Laurette Mendez
Brooklyn,NY
Summary
18-year results-oriented professional with a strong commitment to excellence and a proven track record of success. Skilled in leveraging expertise to deliver valuable contributions. Seeking an opportunity to utilize my skills and make a significant impact.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Corrections Officer
New York City Department of Corrections
East Elmhurst, NY
06.2006 - Current
- Maintains security and order within the correctional facility, ensuring the safety of staff and inmates. Conducts regular patrols, inspections, and searches to prevent the introduction of contraband. Resolves conflicts and incidents using appropriate intervention techniques. Collaborates with other correctional officers and staff to maintain a secure and rehabilitative environment.
- Implementing and enforcing institutional rules and regulations.
- Effectively manages crisis situations, de-escalating conflicts, and ensuring the safety and well-being of all individuals involved.
- Documented incidents, maintained accurate logs, and has completed necessary reports in compliance with departmental policies and procedures.
- Supervision and management of specialized mental health population.
- Processing new admissions into the facility (fingerprinting, proper search procedure, transcribing, housing inmates within DOC guidelines)
- Input data for CODIS
- Working knowledge of the Inmate Information System
- Working knowledge of EClinic Works.
Project Manager
The McKissack Group
New York, NY
11.2005 - 06.2006
- Created and sustained charts, graphs, spreadsheets, and databases
- Utilized Microsoft Visio to create floor plans for construction projects
- Created animated presentations via Microsoft PowerPoint
- Maintained minutes for meetings
- Supervised clerical assistants.
Executive Assistant/Office Manager
United HealthCare
New York, NY
08.2003 - 09.2005
- Scheduled meetings and conferences
- Maintained calendar of Executive Director
- Typed and proofed a variety of material: correspondence, minutes, memos, reports, grants, policies and procedures, etc
- Working knowledge of medical terminology
- Created presentation via Microsoft PowerPoint
- Experience with Dictaphone Transcription
- Maintained budget for office via Microsoft Excel.
Executive Assistant/Office Manager
Jamaica Hospital Medical Center
Jamaica, NY
04.2002 - 12.2002
- Supervised clerical assistants, unit clerks, and volunteers
- Scheduled meetings and conferences
- Maintained calendars of the Director of Nursing and Associate Directors of Nursing
- Created and sustained charts, graphs, spreadsheets and databases
- Working knowledge of medical terminology
- Created animated presentations via Microsoft PowerPoint
- Registered and accessed medical staff for seminars and in-services
- Typed and proofed a variety of material: correspondence, minutes, memos, reports, grants, policies and procedures, etc.
Administrative Assistant
Kateri Residence
New York, NY
01.2000 - 10.2001
- Assisted in the editing and creation of the monthly newsletter
- Supervised clerical assistants and unit clerks
- Scheduled meetings and conferences
- Maintained calendars of the Director of Nursing and Assistant Directors of Nursing
- Created and sustained charts, graphs, spreadsheets and databases
- Typed and proofed a variety of material: Correspondence, minutes, memos, reports, grants, policies and procedures, etc
- Working knowledge of medical terminology
- Created animated presentations via Microsoft PowerPoint
- Registered and assessed medical staff for seminars and in-services
- Maintained hours for staffing agencies
- Experience with Dictaphone Transcription.
Labor Service Representative (GS-12)
New York State Department of Labor
New York, NY
01.1996 - 09.1999
- Liaison for the Department of Labor on all inquiries regarding unemployment hearings and appeals
- Supervised office clerks
- Scheduled unemployment hearings
- Created, maintained, and updated unemployment service databases for clients
- Assisted administrative law judges in daily duties
- Examined legal rulings in unemployment law briefs for future references in forthcoming cases
- Assisted clients in their job search and interview protocol.
Education
Bachelor of Arts - Journalism
Norfolk State University
Norfolk, VA01.1993
Skills
- Microsoft Office
- Report Writing
- Professional Correspondence
- Spreadsheets
- First aid and CPR certified
- Databases
- Grant Preparation
- Behavioral disorders familiarity
- Ethical standards of conduct
- Inmate rights
- Trained in defensive tactics
- Emergency Management
Certification
Commissioned Notary Public, License # O1ME6083082
Accomplishments
- Twice selected "Officer of the Month" New York City Department of Corrections 2008
- Certificate of Appreciation award "Mental Health Intensive Treatment Unit" July 2012
- Correction Officers Benevolent Association "Outstanding Officer" Award May 2015
References
References available upon request.
Timeline
Corrections Officer
New York City Department of Corrections
06.2006 - Current
Project Manager
The McKissack Group
11.2005 - 06.2006
Executive Assistant/Office Manager
United HealthCare
08.2003 - 09.2005
Executive Assistant/Office Manager
Jamaica Hospital Medical Center
04.2002 - 12.2002
Administrative Assistant
Kateri Residence
01.2000 - 10.2001
Labor Service Representative (GS-12)
New York State Department of Labor
01.1996 - 09.1999
Bachelor of Arts - Journalism
Norfolk State University
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