Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauri Burke

Katy

Summary

Dynamic and detail-oriented professional with cash handling expertise and a strong commitment to customer satisfaction, honed at Menards Inc. Proven ability to enhance sales through effective communication and multitasking. Recognized for reliability and a professional appearance, consistently delivering exceptional service in high-pressure environments. Adaptable team player focused on achieving operational excellence.

Overview

26
26
years of professional experience

Work History

Front End Retail Cashier

Menards Inc. - Home Improvement
10.2024 - 03.2025
  • Strengthened loss prevention efforts by vigilantly monitoring customer transactions and identifying potential discrepancies or theft incidents.
  • Handled cash, credit, and check transactions accurately, contributing to balanced cash drawers consistently.
  • Actively participated in team meetings discussing ways to improve processes leading to increased efficiency.
  • Displayed thorough knowledge of current promotions and discounts when interacting with customers which helped boost sales numbers.
  • Managed high volume of customers effectively during peak hours maintaining quality service standards.
  • Enhanced customer satisfaction by providing efficient and courteous service during checkout.
  • Maintained a clean and organized workstation, ensuring a pleasant shopping experience for customers.

Retail Cashier

Home Goods
05.2024 - 10.2024
  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided excellent service through active listening skills, addressing customers'' needs effectively .
  • Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.
  • Assisted customers by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
  • Supported store merchandising initiatives by restocking shelves and creating visually appealing displays.

Nursing

Department of Veterans Affairs
06.1999 - 05.2019
  • Conducted thorough assessments to identify patient needs and develop appropriate nursing interventions.
  • Enhanced teamwork within the nursing staff through regular communication and collaboration.
  • Oversaw nursing and healthcare services according to specific client need.
  • Enhanced patient satisfaction by providing compassionate and comprehensive nursing care.
  • Improved patient satisfaction by delivering compassionate and empathetic telephonic nursing services.
  • Streamlined nursing processes by implementing efficient time management strategies in daily tasks.
  • Streamlined workflow processes for increased efficiency in daily nursing operations.
  • Enhanced patient care by assessing, planning, and implementing individualized nursing interventions.
  • Improved overall patient satisfaction by consistently delivering compassionate, empathetic nursing care.

Education

Nursing License - Nursing

Northeast Iowa Community College
Peosta, IA
06-1992

Skills

  • Patience and empathy
  • Reliability and punctuality
  • Cash handling expertise
  • Professional appearance
  • Quick learner
  • Multitasking and organization
  • Dependability
  • Flexible schedule
  • Detail-oriented
  • Cash handling
  • Adaptability and flexibility
  • Organizational skills

Timeline

Front End Retail Cashier

Menards Inc. - Home Improvement
10.2024 - 03.2025

Retail Cashier

Home Goods
05.2024 - 10.2024

Nursing

Department of Veterans Affairs
06.1999 - 05.2019

Nursing License - Nursing

Northeast Iowa Community College

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