Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauri Hoins

Fairbury,NE

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

21
21
years of professional experience

Work History

Caretaker

Myself
08.2018 - 02.2022
    • Planned, prepared, and served meals and snacks according to prescribed diets.
    • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
    • Ran errands for patients, did shopping, and picked up other necessities.
    • Remained alert to problems or health issues of clients and competently responded.
    • Determined specific needs and provided most appropriate level of services for patient well-being.
    • Scheduled and accompanied clients to medical appointments.
    • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.

Bank Teller

Union Bank & Trust
01.2007 - 07.2018
    • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
    • Processed customer transactions promptly, minimizing wait times.
    • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
    • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
    • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
    • Reconciled cash drawer and resolved discrepancies.
    • Educated customers on use of banking website and mobile apps.
    • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
    • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
    • Maintained friendly and professional customer interactions.

Cashier

Grand Island Public Schools
08.2016 - 05.2017
    • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
    • Worked closely with shift manager to solve problems and handle customer concerns.
    • Handled cash with high accuracy and took care to check bills for fraud.

Administrative Assistant

TOBA Inc
06.2015 - 08.2016
    • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
    • Executed record filing system to improve document organization and management.
    • Scheduled office meetings and client appointments for staff teams.
    • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
    • Developed strategies to streamline and improve office procedures.

Temp Worker

Essential Personnel Services
02.2015 - 06.2016
    • Worked fast to complete tasks and meet daily deadlines.
    • Handled customer inquiries courteously and professionally to enhance satisfaction.
    • Collected, arranged, and input information into database system.
    • Evaluated customer needs and feedback to drive product and service improvements.
    • Generated reports detailing findings and recommendations.

Verifier

Case New Holland
11.2012 - 10.2014
  • Verify incoming shipments, making sure shipment corresponds with packing list.
  • Enter shipment into computer.
  • Print labels.
  • Attach labels to incoming shipment.


Supervisor of Operations

Conductix Wampfler
09.2011 - 06.2012
    • Identified and resolved unauthorized, unsafe, or ineffective practices.
    • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
    • Devised processes to boost long-term business success and increase profit levels.
    • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
    • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
    • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

Shipping Clerk

Conductix Wampfler
12.2009 - 06.2011
    • Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
    • Verified transactions, product orders and shipping dates and entered information into databases and reports.
    • Maintained accurate computer records of materials weights, bill amounts, and identified variances.
    • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
    • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.

Master Scheduler

Tenneco Inc
02.2001 - 09.2008
    • Answered customer questions and fulfilled specialized client needs.
    • Performed analysis of materials to maximize product planning, capacity, product completion and delivery efficiency meeting customer and site requirements.
    • Directed strategies for procurement of raw materials and complete parts.
    • Created and monitored production schedules from start to finish.
    • Supported plant lean, safety, quality and continuous improvement efforts.
    • Tracked production progress and made changes for efficiency.
    • Established best practices quality product manufacturing and timely production.
    • Made recommendations to directors and managers about efficiency and cutting production costs.
    • Analyzed materials and production trends to identify opportunities for cost improvement, lead times and optimal inventory.
    • Coordinated and prepared for new product launches, planned bills of material to plan finished products and reviewed customer-driven demands to determine product plans and master schedule requirements.
    • Maintained accurate records and handled purchase orders.

Education

Certificate - Business Administration And Management

Lincoln School of Commerce
Lincoln
05.1981

Skills

    • Microsoft Windows
    • Google Docs
    • Money Handling
    • Reconciling Cash Drawers
    • Time Management Skills
      • Coaching and Mentoring
      • Team Meetings
      • Custom Orders
      • Continuous Improvement Projects

Timeline

Caretaker

Myself
08.2018 - 02.2022

Cashier

Grand Island Public Schools
08.2016 - 05.2017

Administrative Assistant

TOBA Inc
06.2015 - 08.2016

Temp Worker

Essential Personnel Services
02.2015 - 06.2016

Verifier

Case New Holland
11.2012 - 10.2014

Supervisor of Operations

Conductix Wampfler
09.2011 - 06.2012

Shipping Clerk

Conductix Wampfler
12.2009 - 06.2011

Bank Teller

Union Bank & Trust
01.2007 - 07.2018

Master Scheduler

Tenneco Inc
02.2001 - 09.2008

Certificate - Business Administration And Management

Lincoln School of Commerce

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Lauri Hoins