Summary
Overview
Work History
Skills
Timeline
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Lauri Miller

Tampa,FL

Summary

Bartender & Fine Dining Server Professional Bartender with experience creating and serving drinks in high-end establishments. Talented in mixing drinks, serving customers, and creating an enjoyable atmosphere in the bar. Skilled in maintaining a professional demeanor while tending to a busy bar, creating signature cocktails, and providing excellent customer service.

Overview

9
9
years of professional experience

Work History

Bartender

The Dan At Floridian Palace Hotel
06.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Fine Dining Bartender

Bob Heilman's Beachcomber
08.2022 - 05.2023
  • Having a comprehensive knowledge of the bar drinks & food menu at all times
  • Greeted patrons promptly and cordially, exhibiting excellent guest service skills
  • Checked customer identification to verify age requirements for alcohol purchases.

Fine Dining Bartender

Farlows On The Water
06.2019 - 07.2022
  • Assessed bar inventory and completed requisition sheets to restock supplies
  • Worked closely with wait staff to communicate customer needs during busy shifts
  • Handled cash drawer accurately throughout shift including opening and closing out register each day.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation

Bartender & Server

Magnolias
10.2015 - 04.2019
  • Committed to delivering excellent customer service while working in a fast-paced environment
  • Provided friendly customer service by greeting customers as they arrived at the bar and making recommendations based on their preferences.
  • Followed strict recipes and drink measurements to minimize product used.
  • Maintained impeccably clean, attractive and well-stocked bar area.

Skills

  • Patron Rapport
  • Liquor, Beer and Wine Knowledge
  • High-Volume Environments
  • Billing and Payment Processing
  • Clear and Effective Communication
  • Cocktail List Development
  • Banquet Events
  • Team Training
  • Ordering Bar Supplies
  • Cash Handling and Management
  • Suggestive Selling
  • Bar Operations Management
  • Mixology Techniques
  • New Hire Training

Timeline

Bartender

The Dan At Floridian Palace Hotel
06.2023 - Current

Fine Dining Bartender

Bob Heilman's Beachcomber
08.2022 - 05.2023

Fine Dining Bartender

Farlows On The Water
06.2019 - 07.2022

Bartender & Server

Magnolias
10.2015 - 04.2019
Lauri Miller