Summary
Overview
Work History
Education
Skills
Timeline
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Lauri Prosser

Colorado Springs,CO

Summary

Flexible Attractions Attendant with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Driving Range Attendant

Transit To Care
01.2021 - 04.2023
  • Promoted a welcoming atmosphere for novice golfers through patient instruction on basic rules, etiquette, and technique fundamentals.
  • Cleaned lights hanging over tee line tables.
  • Supported facility security by monitoring access points, reporting any suspicious activity to management, and responding appropriately to emergency situations.

Machinist

Sonoco Protective Solutions
01.2020 - 01.2023
  • Inspected completed parts to verify compliance with specifications and quality standards.
  • Utilized micrometers and calipers to measure and verify precise tolerances.
  • Operated drill presses, lathes and milling machines to produce required parts.
  • Manually set up machinery, lathes, and grinders.
  • Demonstrated flexibility in working with various materials, including metals, plastics, and composites, to produce high-quality machined components.

Janitorial Worker

Jan King
01.2020 - 02.2022
  • Swept hard surface floors using broom or push broom dust mop.
  • Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
  • Kept floors clean and hazard-free through regular sweeping, mopping, vacuuming, and polishing activities.
  • Supported recycling initiatives by properly sorting waste materials into designated bins for collection.
  • Enhanced cleanliness and sanitation by routinely performing thorough cleaning tasks in assigned areas.

Customer Service Representative

United States Olympic & Paralympic Committee
03.2021 - 01.2022
  • Mentored junior staff, providing guidance on best practices in customer service.
  • Consistently met or exceeded performance metrics, leading to increased team success and recognition.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Implemented new training programs for better team performance and improved service quality.
  • Offered personalized solutions for customers by thoroughly understanding their needs and preferences.
  • Contributed to the development of departmental policies and procedures to ensure consistent service delivery.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

Associate of Arts - General Studies

Pikes Peak Community College
Colorado Springs, CO
04.2019

Skills

  • Organizational abilities
  • First Aid Training
  • Strong Work Ethic
  • Issue Resolution
  • Safety Procedures

Timeline

Customer Service Representative

United States Olympic & Paralympic Committee
03.2021 - 01.2022

Driving Range Attendant

Transit To Care
01.2021 - 04.2023

Machinist

Sonoco Protective Solutions
01.2020 - 01.2023

Janitorial Worker

Jan King
01.2020 - 02.2022

Associate of Arts - General Studies

Pikes Peak Community College

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Lauri Prosser