Lauri Tuipala
San Diego,CA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Successful HR Assistant with background completing various administrative support and general human resources duties. Reliable with well-rounded skills to aid employees and department staff. Talented at applying wide knowledge of policies and procedures for compliance.
Overview
24
24
years of professional experience
Work History
Office Manager
Futuristics Machine, Inc
06.2004 - Current
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
HR Assistant
Futuristics Machine, Inc
06.2004 - Current
- Improved employee satisfaction by streamlining HR processes and implementing efficient systems.
- Enhanced communication within the organization by managing internal newsletters and announcements.
- Assisted in talent acquisition by conducting comprehensive job analyses and creating accurate job descriptions.
- Provided support for employee performance evaluations, ensuring timely completion and proper documentation.
- Managed benefits administration, ensuring accurate enrollment and providing helpful resources for employees.
- Established strong relationships with external vendors related to benefits administration or other HR services.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Processed employee termination paperwork at direction of supervisory staff.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Answered and redirected incoming phone calls for office.
- Responded to employee inquiries regarding benefits and other HR topics.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Converted employee status from temporary to permanent.
- Aided staff with employee performance review paperwork and documentation.
- Helped employees register for benefits programs using online portals.
Leasing Consultant
Archstone
09.2000 - 06.2004
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Maintained high occupancy rates through effective marketing strategies and excellent customer service.
- Streamlined the application process for prospective tenants, reducing wait times and increasing efficiency.
- Boosted property revenue by skillfully negotiating lease terms and rent increases.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
- Collaborated with team members to consistently provide a seamless leasing experience for all clients.
- Improved overall property appearance by coordinating regular inspections and suggesting necessary improvements.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to requests and scheduled appointments for property showings.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Distributed and followed up on tenant renewal notices.
- Responded to Common Area Maintenance (CAM) inquiries.
- Conducted regular inspections of both interior and exterior of properties for damage.
Education
Some College (No Degree) -
Mesa Community College
San Diego, CASkills
- Customer Service
- Data Entry
- Compliance Monitoring
- Operations Management
- Administrative Support
- Supply Management
- Billing
- Office Management
- Bookkeeping
- Inventory Control
- Organizational Skills
- Office Administration
- Document Management
- Mail handling
- Documentation expertise
- Clear oral/written communication
- Payroll Processing
- Customer Relations
- Human Resources
- Attention to Detail
- Technical Proficiency
- Professional and Courteous
- Reliability
- Time management abilities
- Positive Attitude
- Effective Communication
I consider myself fit and active
I have registered and successfully completed a multitude of athletic events. I love training and persevering!
Timeline
Office Manager
Futuristics Machine, Inc
06.2004 - Current
HR Assistant
Futuristics Machine, Inc
06.2004 - Current
Leasing Consultant
Archstone
09.2000 - 06.2004
Some College (No Degree) -
Mesa Community College