Lauri A. Giamporcaro
Tampa,FL
Summary
Expert - Versatile, results-driven professional with 20+ years of comprehensive experience developing exceptional sales, account management , business development and analyst experience. Proven problem solving and analytical thinking skills, a fast learner, and the ability to adapt to evolving industry trends. A dedicated professional with the drive and skill set to excel in a sales/account management, and analytical roles that will enhance a company’s ability to capture profitable markets. Focused professional with years of success in financial analysis and reporting. Poised in delivering advanced reporting to plan, design, execute and evaluate report results. Considered an expert in analyzing business needs using technical skills to provide data and information analysis to achieve continuous improvement. Proficient in advanced formulas and functions to produce data-driven reports.
Overview
17
17
years of professional experience
Work History
Reporting Analyst
OptumRx, United Healthcare Group, Security Clearance
Tampa, FL
12.2018 - Current
- Worked remote from Home based office in Tampa, FL
- Enhanced data integrity by applying meticulous attention to detail when reviewing and analyzing data maintenance processes.
- Create Client business reviews and perform ad-hoc analytics for Workers’ Comp Division
- Proactively identify trends and issues
- Make recommendations based on analyses for Client presentations
- Supported client relationship building and overall project management of analytic deliverables
- Defined, developed, and refined methodologies, tools, and templates
- Developed and maintain appropriate documentation regarding analytic approaches
- Continuously assessed current reporting techniques and developed improvements to boost accuracy.
- Proved successful working within tight deadlines and fast-paced atmosphere
REHIRED - Account Development Manager
Management Health Solutions (MHS), LLC
Tampa, FL
05.2018 - 11.2018
- Business Development – Hospital Inventories
- Negotiated contracts and closed sales with C Suites in Hospitals
- Development of business and client relationships in US for Hospital Physical Inventories for both Medical and Surgery Area and Pharmacies, thru sales pipeline, open opportunity, trade shows, outside sales thru territory of AL, LA, FL, TN, KY and AR
- Increased new business by 121% over last 6 months
- Developed 6 new clients from prospecting
- Maintained all contact and opportunities in Salesforce
- Performs actual physical inventories in field/hospital.
- Negotiated contracts and closed sales with new and existing clients.
- Consistently exceeded quotas through penetration of new accounts.
- Developed account planning strategies, sales opportunities and accounts with growth potential
Account Manager
Law Office of Manley & Associates, LLC
Atlanta, GA
09.2017 - 04.2018
- Worked remote from Home based office in Tampa, FL
- Development of business and client relationships in US for Case Management and MSA services
- Business Development thru networking Florida and other key states
- Developed trust advisor relationship with key accounts
- Developed Drug Utilization Review (pharmacy) program to assist with settlement cost saving measures
- Presentation on MSA services to prospective clients
- Subject Matter Expert SME for client matters
- Facilitated attendance for conferences / trade shows and attended conferences / trade shows for Sales activities
- Completed company certification of CEU classes in 9 states which allowed CEU training for clients
- Consistently achieving quarterly sales quotas using opportunities/pipeline
- Increased FL business alone by 161%, and increased business thru US by 128%.
Account Manager
myMatrixx (Matrix Healthcare Services) / Express Scripts, Inc
Tampa, FL
05.2007 - 08.2017
- 10+ years of Sales, Account Management, and CRM experience
- Account Manager Subject Matter Expert SME for client matters with wealth of experience in medical and insurance claims for Workers Compensation
- Developed trust advisor relationship with key accounts to always ensure retention of client base
- Effectively applied cost reduction strategies to support company goals and profit margins for client base
- Skillfully developed departmental goals, objectives, and standards of performance, policies, and procedures
- Managed sales revenue forecasting / business intelligence
- Lead training of all end users on CRM functionality
- Working knowledge of Sales, Marketing and Customer Service Operations principals and common practices
- Resolved client issues with initiative, good judgment, and timeliness,
- Sales representative that increased up selling to existing client base to exceed set goals
- Managed planning and achievement of client goals and objectives consistent with company’s mission, philosophy, and profitability
- Consistently complied with HIPAA and URAC regulations
- Routinely collaborated with department managers to correct problems and improve services
- Improved in resolving and satisfying client requests and internal operational issues
- Increased Catastrophic Workers Compensation claims business by 131% each year.
Medical Sales Associate
Donovan Industries
Oldsmar, FL
01.2005 - 05.2007
- Inside Sales - Medical Supplies for Correctional Facilities and Nursing Homes
- Exceed outbound calls per daily goals/quota
- Managed portfolio of 1,912 clients and increased territory revenues by 147%.
Education
Associates - Science, Applied, Architectural Design
CADD
1986
Skills
- Industry Trend Analysis
- Executive-Level Presentations
- Customer Service
- Attention to Detail
- National accounts
- Account servicing skills
- Client rapport
- Business Development
- Cold calling skills
- CRM Systems
- Relationship building and management
- Lead prospecting
- Account development
Accomplishments
- LinkedIn Training: SQL Data Reporting and Analysis, Business Analysis Foundations, Excel – Advanced Formulas and Functions, Excel – Filtering Data, Excel – Power Pivots, Excel Essential (Office 365), Learning WebEx, Discovering your Strengths, Leading Virtual Meetings, Executive Presence on Video Conference Calls, Managing Stress for Positive Outcomes, Strategic Thinking, Developing Self-Awareness,
- Time Management – Work from Home, Remote Work Foundations,
- Business Etiquette, Project Management Foundations
- Certificate of Achievement: Customization and Configuration in Microsoft Dynamics CRM
- TECHNICAL SKILLS
- Microsoft Office (Outlook, Word, Excel, PowerPoint, Office 365, and Access) Microsoft Dynamics CRM, Google Apps, TOAD, SQL, MicroStrategy, ServiceNow, Sales Force, Web and Social Media platforms, Visio Publisher, WordPress, Adobe Illustrator, Google Apps
Affiliations
- 2012 - 2017 – myMatrixx Ambassador for industry social media and marketing (Twitter, Face Book, LinkedIn).
- 2014 - 2019 – Elected Board President for Homeowners Association (HOA)
- 2019 to Present – HOA Board Trustee for Special Tax District,
- 2019 to Present – HOA Board Trustee for Homeowners Civic Club Board and 2019 to Present – HOA Board Newsletter Publication Monthly.
Timeline
Reporting Analyst
OptumRx, United Healthcare Group, Security Clearance
12.2018 - Current
REHIRED - Account Development Manager
Management Health Solutions (MHS), LLC
05.2018 - 11.2018
Account Manager
Law Office of Manley & Associates, LLC
09.2017 - 04.2018
Account Manager
myMatrixx (Matrix Healthcare Services) / Express Scripts, Inc
05.2007 - 08.2017
Medical Sales Associate
Donovan Industries
01.2005 - 05.2007
Associates - Science, Applied, Architectural Design
CADD