Summary
Overview
Work History
Education
Skills
Timeline
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Laurianna Martin

Humble

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Server

Willies Icehouse & Grill
02.2023 - 01.2025

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality along with the tasks of Serving food and beverages promptly with focused attention to customer needs.

Hostess

The Cheesecake Factory
06.2022 - 02.2023

Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.


Hostess/food Runner

Benihana
11.2019 - 09.2021

welcoming guests, managing reservations, and ensuring a smooth dining experience by seating customers, taking drink orders, and assisting with other front-of-house tasks

Education

High School Diploma -

Lawrence E. Elkins High School
Missouri City
06-2021

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Hospitality service expertise
  • Memory retention
  • Team collaboration
  • Supply restocking
  • Complaint handling
  • Reservation management
  • Task prioritization
  • Self motivation
  • Coaching and mentoring

Timeline

Server

Willies Icehouse & Grill
02.2023 - 01.2025

Hostess

The Cheesecake Factory
06.2022 - 02.2023

Hostess/food Runner

Benihana
11.2019 - 09.2021

High School Diploma -

Lawrence E. Elkins High School
Laurianna Martin