Laurice Madison
Chicago,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Misericordia Heart of Mercy
Chicago, IL
04.2020 - Current
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living such as toileting, showering and feeding the residents.
- Assist our residents with various recreational activities, programs and goals
- Monitors each residents well-being, safety and comfort under physician direction.
- Accompanied or transported clients to appointments, errands and social activities.
Shift Manager
Wendy
Chicago, IL
11.2017 - 08.2020
- Upheld company standards and compliance requirements for operations.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Managed daily cash intake by counting out registers and tabulating profits.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Enforced company policies, answered coworkers' questions and trained new personnel.
Bagger/Cashier
Mariano's
Chicago, IL
10.2016 - 11.2017
- Bagged customers groceries
- Worked closely with front-end staff to assist customers.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Learned roles of other departments to provide coverage and keep store operational.
- Answered customer questions and provided store information.
Field Museum Guest Relations Intern
After School Matters - Multimedia
Chicago, IL
06.2016 - 09.2016
- Help Museum guests by providing information about the Field Museum
- Communicate well with guests
- Remain polite, courteous, and helpful at all times
- Scan admission tickets and membership cards to validate guest's visit
Property Management Intern
After School Matters
Chicago, IL
06.2015 - 08.2015
- Assisted residents with submitting work orders
- Assisted Property Management with rent collection
Education
High school diploma -
Young Womens Leadership Charter High School
06.2017
Skills
- Developmental Disabilities Experience (Less than 2 year)
- Relationship Building
- Attentive to People
- CPR Certification
- First Aid Certification
- Ability to Lift Clients
- Progress Tracking
- Critical Thinking
- Clear Communication
- Decision Making
- Personal Hygiene Assistance
- Time Management
- Attention to Detail
- Compassionate Client Care
- Assistant Manager Experience
- Leadership
- Pricing
- Restaurant Experience
- Management Experience
- Stocking
- Cleaning
- Front desk
- Cash handling
- Food Safety Manager
Certification
Customer Service (5 years) Customer Care (3 years) Basic Math (10+ years) Food Safety (2 years) Guest Relations Experience (4 years) Guest Services (5 years) Property Management (1 year) Restaurant Management (1 year) Photography (2 years) Labor Cost Analysis (1 year) Shift Management (1 year) Time Management, CPR Certification First Aid Certification
Additional Information
- Authorized to work in the US for any employer
Timeline
Direct Support Professional
Misericordia Heart of Mercy
04.2020 - Current
Shift Manager
Wendy
11.2017 - 08.2020
Bagger/Cashier
Mariano's
10.2016 - 11.2017
Field Museum Guest Relations Intern
After School Matters - Multimedia
06.2016 - 09.2016
Property Management Intern
After School Matters
06.2015 - 08.2015
High school diploma -
Young Womens Leadership Charter High School
Customer Service (5 years) Customer Care (3 years) Basic Math (10+ years) Food Safety (2 years) Guest Relations Experience (4 years) Guest Services (5 years) Property Management (1 year) Restaurant Management (1 year) Photography (2 years) Labor Cost Analysis (1 year) Shift Management (1 year) Time Management, CPR Certification First Aid Certification
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