Laurice Sahyoun-Makundu
Upper Darby,PA
Summary
Hardworking Registered Nurse with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care. Qualified Pennsylvania Board-Certified Registered Nurse experienced in delivering high-quality care to patients in medical settings. Proven leader when working to unite and guide nursing teams toward achieving care goals, improving patient satisfaction and adapting to continuous health system changes.
Compassionate Registered Nurse with experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Registered Nurse, Cardiac Telemetry
Bryn Mawr Hospital
Bryn Mawr , PA
02.2021 - Current
- Implemented medication and IV administration, catheter insertion and airway management.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
- Organized and managed care of patients undergoing various therapies and procedures.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Provided direct patient care, stabilized patients and determined next course of action.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Assisted providers with cardiac monitoring, therapeutic measures and procedures related to cardiac monitoring
- Provided direct patient care, stabilized patients and determined next course of action
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
- Documented and interpreted heart rhythms and rates utilizing telemetry recordings
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options
Patient Care Technician
Bryn Mawr Hospital
Bryn Mawr, PA
09.2018 - 02.2021
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Collected and transported specimens to prepare for lab testing.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Patient Resource Representative
Bryn Mawr Hospital
Bryn Mawr, PA
02.2013 - 09.2018
- Managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information
- Recorded and filed patient data and medical records
- Carefully reviewed medical records for accuracy and completion as required by insurance companies.
- Skilled with entering insurance information and updated demographic information to patient's charts
- Completed admission process and obtained forms that needed to be signed by patients.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
Mental Health Associate
Hampton Behavioral Health
Langhorne, NJ
03.2008 - 02.2013
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care
- Frequently commended for maintaining safety, respect and dignity of residents
- Maintained all confidential personnel files, licensing and CPR compliance records
- Recorded patients' medical history, vital statistics and test results in medical records
- Ensured HIPAA compliance
- Observed and documented patient status and reported patient complaints to case manager
- Read and recorded temperature, pulse and respiration
- Obtained vitals for floor of 25 patients per shift.
Legal Secretary
Mullaly & Mullaly
West Hampton, NJ
04.2010 - 11.2011
- Conducted client interviews and all client intake services
- Collected data to prepare and draft settlement packages for clients
- Interpreted and relayed legal information in clear format for clients
- Processed all assigned cases according to company and client service level agreements
- Drafted various court documents, invoices and enclosures at attorneys' request
- Drafted legal complaints, summons and interrogatories
- Trained new employees on office equipment and job duties
- Directed incoming calls to appropriate staff members
- Opened new claim files
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials
- Photocopied all correspondence, documents and other printed materials
- Drafted and typed grammatically correct office memos
- Maintained office supplies by checking stocks and placing orders
- Recorded and monitored court appearance dates.
- Filed documents with courts on behalf of attorney
- Scheduled all appointments, appearances and briefings
Mental Health Associate
Woods Services
Langhorne, PA
08.2007 - 09.2011
- Assisted with ADLs
- Documented resident records on daily flow sheets
- Recognized and reported abnormalities and/or changes in patients' health status to nursing staff
- Charted daily information on residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs
- Tended to patients with chronic illnesses
- Assisted with transferring residents in and out of wheelchairs and adaptive equipment
- Cleaned and organized patients' living quarters
- Planned, prepared and served meals and snacks according to prescribed diets
- Assisted with adequate nutrition and fluid intake
- Provided primary resident care and assistance with daily living activities
- Provided caring companionship to elderly and developmentally disabled patients.
Receptionist
Alterra Claire Bridge
Langhorne, NJ
09.2002 - 01.2008
- Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences
- Managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information
- Maintained front desk and reception area in neat and organized fashion
- Served as central point of contact for all outside vendors needing to gain access to building
- Dispersed incoming mail to correct recipients throughout office
- Made copies, sent faxes and handled all incoming and outgoing correspondence.
- Answered central telephone system and directed calls accordingly
- Managed multiple tasks and met time-sensitive deadlines
- Confirmed appointments, communicated with clients and updated client records
- Restocked supplies and submitted purchase orders to maintain stock levels
- Coordinated catering and set up conference rooms for corporate and client meetings
- Scheduled and confirmed appointments and meetings for senior management team
Education
Bachelor of Science - Nursing
Neumann University
Aston Mills, PA12.2020
High School Diploma - General
Willingboro High School
Willingboro, NJ06.2005
Skills
- Licenses
- AHA Healthcare Provider CPR Certification
- Skill Highlights
- Heart Failure
- Acute Respiratory Distress Syndrome
- Patient Care Assessment
- Monitoring Telemetry
- Monitoring Vital Signs
- Interpreting EKGs
- Immunizations and Vaccinations
- Withdrawal Symptoms
- Infection Control Procedures
- Implantable Pacemakers
- High Blood Pressure Management
- Coronary Artery Disease Knowledge
- Surgical Assistance
- Blood Product Transfusion
- EMR Systems
- Stroke Prevention
- Cardiac Care
- Wound Care
- Cerebrovascular Accidents
Certification
- ACLS and BLS Certified
- Stroke Certified
- First Aid/CPR Certified
- NICHE certified
Timeline
Registered Nurse, Cardiac Telemetry
Bryn Mawr Hospital
02.2021 - Current
Patient Care Technician
Bryn Mawr Hospital
09.2018 - 02.2021
Patient Resource Representative
Bryn Mawr Hospital
02.2013 - 09.2018
Legal Secretary
Mullaly & Mullaly
04.2010 - 11.2011
Mental Health Associate
Hampton Behavioral Health
03.2008 - 02.2013
Mental Health Associate
Woods Services
08.2007 - 09.2011
Receptionist
Alterra Claire Bridge
09.2002 - 01.2008
Bachelor of Science - Nursing
Neumann University
High School Diploma - General
Willingboro High School