Laurie Attaway
Bossier City,LA-Louisiana
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
A highly motivated self starter that thrives in a team environment with similar focus.
Overview
25
25
years of professional experience
Work History
Roofing Consultant
Hargrove Roofing
11.2022 - Current
- Inspected buildings to inspect for water damage, worn out flashing and other signs of roof damage.
- Managed inventory of roofing supplies and materials.
- Inspected roofs and identified deficiencies for repair cost estimation.
- Assessed roofs for signs of damage or wear and tear after storms.
- Coordinated with other craft employees to maximize project efficiency.
- Conducted regular inspections and troubleshot building roofing systems for commercial and residential customers.
Office Manager/Commercial Consultant
Cypress Solar And Roofing
07.2022 - 12.2022
- Advised on capture strategy, solutions and costing and pricing deals.
- Drove projects to completion within tight deadlines across cross-functional teams and through uncertainty.
- Leveraged and deployed B2B pricing tools.
- Reviewed internal systems and organized training plans to address areas in need of improvement.
- Skilled at working independently and collaboratively in a team environment.
- Handled all incoming office calls and scheduled jobs and appointments accordingly
- Reviewed ordering of supplies for jobs to ensure accuracy and to minimize unneccessary cost
Branch Manager/ Account Collector
Gibbs Financial Services
03.2022 - 07.2022
- Solicited, oversaw, and was an underwriter for lending requests
- Maintained friendly and professional customer interactions with an emphasis on exceptional customer service
- Performed 100+ outbound phone calls daily to promote new business and maintain current accounts by collecting delinquent payments
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Established and updated work schedules to account for changing staff levels and expected workloads
Branch Manager
Home Federal Bank
05.2016 - 03.2022
- Sales goals met every year while managing multiple office locations simultaneously
- Implemented a phone training program and trained every employee on appropriate phone etiquette due to consistently having the highest personal mystery shop score from incoming calls
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans, resulting in the promotion of several staff members to higher roles
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees through providing direction and leadership to maximize productivity and bottom line profitability
- Utilized a CRM system to track sales efforts and record each client interaction
Bank Manager
Ouachita Independent Bank
03.2011 - 05.2016
- Assessed employee performance and developed improvement plans.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set. As a result, held highest percentage of employee retention of any branch.
- Focused on growing the customer base not only through deposit growth, but primarily through loan production
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
Bank Manager/Licensed Banker
Chase Bank
10.1998 - 03.2011
- Identified partnership opportunities and established favorable business connections.
- Forecasted trends and recommended improvements based on financial risk analyses.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Developed strategic plans for day-to-day financial operations.
- Supported financial director with special projects and additional job duties.
- Recognized as a top producer every year, earning a trip only awarded to the top 5% of the company
Education
Bachelor of Arts - Marketing
Northeast Louisiana University
Monroe, LABachelor of Arts - Marketing
Post University
Online Courses05.2025
Skills
- Accurate Recordkeeping
- Supply Management
- Quality Assurance
- Contract Management
- Crew Scheduling
- Project Management
- Roofing
- Cost Estimation
- Inventory Tracking
- Purchase Order Management
- Project Estimation and Bidding
- Account Management
Languages
French
Limited Working
Timeline
Roofing Consultant
Hargrove Roofing
11.2022 - Current
Office Manager/Commercial Consultant
Cypress Solar And Roofing
07.2022 - 12.2022
Branch Manager/ Account Collector
Gibbs Financial Services
03.2022 - 07.2022
Branch Manager
Home Federal Bank
05.2016 - 03.2022
Bank Manager
Ouachita Independent Bank
03.2011 - 05.2016
Bank Manager/Licensed Banker
Chase Bank
10.1998 - 03.2011
Bachelor of Arts - Marketing
Northeast Louisiana University
Bachelor of Arts - Marketing
Post University
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