Laurie Baldwin
Corpus Christi
Summary
Detail-oriented professional with over five years in transportation and healthcare. Skilled in managing efficient workflows and maintaining compliance, consistently delivering exceptional customer service and fostering positive relationships with students and parents.
Overview
15
15
years of professional experience
Work History
Bus Driver
West Oso ISD
Corpus Christi, TX
01.2020 - 12.2025
- Ensured student safety through adherence to established transportation protocols.
- Conducted pre-trip inspections to maintain vehicle reliability and compliance with regulations.
- Managed routes efficiently, adapting to changing traffic conditions and schedules.
- Provided exceptional customer service, fostering positive relationships with students and parents.
- Monitored student behavior during transit, addressing concerns proactively to maintain a safe environment.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
Unit Clerk
Renaissance Hospital
Edinburg, TX
03.2011 - 04.2019
- Managed patient records using electronic health record systems, ensuring accuracy and compliance with regulations.
- Coordinated communication between medical staff, patients, and families to facilitate effective care delivery.
- Scheduled appointments and managed physician calendars to optimize workflow efficiency within the unit.
- Assisted in training new clerical staff on hospital policies and procedures to maintain operational standards.
- Scheduled appointments efficiently, optimizing clinic workflow and resource allocation.
- Trained new clerks on administrative procedures, fostering a collaborative team environment.
- Implemented process improvements for patient intake, reducing wait times significantly.
- Assisted in preparing discharge paperwork to expedite the process for both patients and healthcare providers.
- Assisted nursing staff with non-clinical tasks such as transporting specimens or coordinating meal services for patients.
- Conducted thorough insurance verifications to ensure compliance with coverage requirements.
Education
Portage High School
1993
Skills
- Clean driving record
- Safety-focused
- Pre-trip inspections
- Weather condition driving
- Defensive driving
- Problem-solving
- Adaptable to change
- Documentation skills
- Medical terminology
- Electronic charting
- Documenting vital signs
- Faxing orders
- Phone reception
- Patient billing support
- Insurance verification
Timeline
Bus Driver
West Oso ISD
01.2020 - 12.2025
Unit Clerk
Renaissance Hospital
03.2011 - 04.2019
Portage High School