Laurie Barber
Eagle Creek,United States
Summary
Healthcare Administrator with a sincere passion for serving older adults. Proven problem solver and excellent communicator with outstanding organizational skills. Strong understanding of person centered care and the importance of accurate reporting of quality metrics. Results driven healthcare professional with demonstrated success in maintaining high census and meeting financial goals. Compassionate, persuasive and able to achieve results others believe to be unattainable.
Overview
9
9
years of professional experience
Work History
In-Home Services Director
Terwilliger Plaza
01.2023 - Current
- Responsible for leading and managing the ongoing operation of Terwilliger Plaza's In-Home Services department and Plaza Health Clinic.
- Cultivated a positive work environment that fosters employee engagement, increased retention rates, and boosted overall team morale.
- Increased department revenue by streamlining processes and successfully managing department budgets
- Participating in cross-functional interdepartmental collaboration for improved decision-making processes within the organization.
- Optimized staff performance by utilizing comprehensive training programs tailored to In-Home Services needs that meet regulatory requirements.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Deliver excellent customer service to Members and families
Assisted Living Administrator
Marquis Companies
06.2022 - 12.2022
- During 6 months as Administrator at Marquis Piedmont's 80 bed Assisted Living facility, I was able to bring a 16 citation State survey that was conducted prior to my hire date down to zero bringing the facility back into compliance with re-licensure
- Census was substantially increased with the admission of 14 new residents within 5 months, bringing census from 70 percent to 85 percent, all while not having a full-time RN on site
- Nomination for and acceptance into the Marquis Ascend Program. This was a great honor, as acceptance into this program is based on ability to meet certain pre-requisites, including a supervisors recommendation and their belief in a person's ability to continue to grow within the company
- As Administrator, resident engagement and interaction within the facility was exponentially improved by encouraging residents to have their meals in the dining room as opposed to their apartments; implementing resident specific activities such as Football Fridays and daily sing-alongs/dance parties.
Administrator
Pacific Gardens Alzheimer's Special Care Center
01.2015 - 06.2022
- Directly oversee and manage all staff at Pacific Gardens
- Manage daily/monthly operations to ensure compliance with all state and federal guidelines as well as company policies
- Manage various budgets department budgets
- Screen, interview, and select all Pacific Gardens staff
- External and internal marketing
- Coordinate Resident care and conduct care conferences
- Investigate employee injuries and follow up accordingly with any/all resulting limitations
- Oversee Activities Director and implementation of Activity program
- Handle all community inquires, tours, and move in process support
- Conduct monthly All Staff Meetings as well as Safety Committee Meetings
- Review all Resident incident reports.
Community Relations Director
Pacific Gardens Alzheimer's Special Care Center
- Responsible for census growth and development with the ability to maintain average occupancy of 95% or above, pre-COVID-19
- Establishing professional relationships in the outside community to help promote and enhance the relationship with Pacific Gardens and Sinceri Senior Living
- Promoting and honoring Sinceri's Philosophy of Care and Mission Statement
- Active leader in the community relating to strategic planning for the developments of marketing action plan and related sales efforts.
Business Office Manager
Pacific Gardens Alzheimer's Special Care Center
- Direct all business activities, including AR/AP, collections and business contractual accounts
- Reduced approximately $80k in outstanding accounts receivable balances to zero
- Organize all census activities, medical records and resident personal accounts
- Lead all HR duties, including new hire processing, payroll, HR business applications and audits for regulatory compliance
- Serve as family liason and first point of contact, building rapport and trust with all residents, families and legal guardians, as well as facility business partners, Act as Assistant Administrative and other administrative duties as assigned.
Education
Bachelor of Health Science -
Pacific University
Forest Grove, OR08.2016
Associate of Applied Science Medical Office Specialist -
Mt Hood Community College
Gresham, OR08.2015
Skills
- Memory Care
- Budgets
- Leadership
- Recruitment
- Census
- Team building-improving strong culture
- Interpersonal skills
- Decision making
- Problem solving
- State and County compliance- OAR's
- Interactions with families
- Resident focused
- Multi-tasking in fast paced environment
Supported Causes
- Alzheimer's Association
- The ALS Association
- Autism Society of Oregon
Conferences And Courses
- OHCA Member
- Certified Dementia Live Coach
Honor Awards
- Vice President's Honor Roll
- President's Honor Roll
Hobbies and Interests
- Outdoor activities
- Playing with and training my dogs
- Crafting and making personalized gifts & items
- Traveling
- Live music
- Food from around the world
- Gardening
Volunteer Experience
Team Captain- Walk Team
Timeline
In-Home Services Director
Terwilliger Plaza
01.2023 - Current
Assisted Living Administrator
Marquis Companies
06.2022 - 12.2022
Administrator
Pacific Gardens Alzheimer's Special Care Center
01.2015 - 06.2022
Community Relations Director
Pacific Gardens Alzheimer's Special Care Center
Business Office Manager
Pacific Gardens Alzheimer's Special Care Center
Bachelor of Health Science -
Pacific University
Associate of Applied Science Medical Office Specialist -
Mt Hood Community College
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