Emily Beckstead
Layton,UT
Summary
Experienced with patient care, critical thinking, and effective communication. Utilizes medical knowledge to support patient recovery and manage complex conditions. Strong understanding of healthcare protocols and compassionate care delivery.
Overview
8
8
years of professional experience
Work History
Registered Nurse
University of Utah Hospital
07.2024 - Current
- Managed and prioritized 5-6 patient assignments effectively in a fast-paced environment
- Have utilized critical thinking skills to prioritize nursing interventions based on patients' individual needs.
- Skillfully managed challenging patient situations using de-escalation techniques, and crisis intervention strategies.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
Customer Service Representative
Target
10.2020 - 08.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information on products, sales and returns.
- Managed high stress situations independently and resolved customer complaints at guest services with empathy and understanding.
- Participated in cross-functional training in retail sales, cashier, stocking inventory and guest services.
Dental Assistant
4DentalHealth
06.2021 - 06.2022
- Assisted dentists with procedures, ensuring optimal patient care and treatment outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Educated patients on proper oral hygiene techniques.
Food and Beverage Attendant
In & Out Burger
04.2017 - 08.2020
- Worked in a high volume and high intensity work environment assisting in sales and food preparation, ensuring for a positive guest experience.
- Delivered exceptional service even under high-pressure situations.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
Education
Associate Degree in Nursing - Nursing
Joyce University of Nursing And Health Sciences
Draper06.2024
High School Diploma -
Northridge High
Layton05.2018
Skills
- Critical Care Experience
- Ability to work effectively with a variety of people to support a positive work environment
- Ability to adapt quickly to changes in high-stress environments
- Excellent customer service including active and empathic listening
- Medication and IV administration
Timeline
Registered Nurse
University of Utah Hospital
07.2024 - Current
Dental Assistant
4DentalHealth
06.2021 - 06.2022
Customer Service Representative
Target
10.2020 - 08.2022
Food and Beverage Attendant
In & Out Burger
04.2017 - 08.2020
Associate Degree in Nursing - Nursing
Joyce University of Nursing And Health Sciences
High School Diploma -
Northridge High
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