Summary
Overview
Work History
Education
Skills
Timeline
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Laurie Behn

Bellevue

Summary

Proven Administrative Assistant with a robust background at Roeder Implement, showcasing exceptional customer service and office administration skills. Excelled in creating efficient filing systems and streamlining invoice procedures, significantly enhancing operational workflows. Demonstrated ability to maintain confidentiality and foster professional relationships, underpinned by adeptness in data entry and computer proficiency.

Overview

23
23
years of professional experience

Work History

Administrative Assistant

Roeder Implement
05.2022 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Postal Carrier

United States Post Office
08.2001 - 06.2011
  • Efficiently managed high volumes of mail during holiday seasons, ensuring all packages were delivered on time despite increased workload.
  • Kept vehicle clean and well-maintained, conducting regular inspections for any necessary repairs or maintenance needs.
  • Consistently met delivery deadlines through effective time management skills and prioritization of tasks.
  • Maintained a safe work environment by adhering to postal regulations and safety guidelines during mail deliveries.
  • I currently get a retirement payment due to an injury that prevents me from performing duties at the Postal Service due to a weight limit.



Education

High School Diploma -

East Central Community High
Miles, IA
05-1988

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • File organization
  • Customer and client relations
  • Filing
  • Customer relations
  • Scheduling
  • Database entry
  • Spreadsheets

Timeline

Administrative Assistant

Roeder Implement
05.2022 - Current

Postal Carrier

United States Post Office
08.2001 - 06.2011

High School Diploma -

East Central Community High

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Laurie Behn