Laurie Bohl
Cape Charles,VA
Summary
Dynamic Billing Specialist with proven expertise at Little Hands Little Feet Pediatric Therapy, adept at resolving billing discrepancies and enhancing claims accuracy. Skilled in medical coding and customer service, I foster strong relationships with insurance providers, ensuring timely approvals and minimizing claim errors, ultimately improving revenue cycle efficiency.
Experienced with insurance billing processes, including claims management and financial reconciliation. Utilizes problem-solving skills to resolve billing discrepancies and ensure accuracy. Knowledge of industry regulations and best practices for maintaining compliance.
Overview
11
11
years of professional experience
Work History
Billing Specialist
Little Hands Little Feet Pediatric Therapy
08.2018 - Current
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Maintained detailed records of each account''s payment history, providing easy access to information for audit and analysis purposes.
- Minimized errors in claims submissions through regular cross-checking of CPT and ICD codes against medical documentation.
- Collaborated with medical staff to obtain necessary documentation, enabling timely submission of accurate claims.
- Reduced processing time with thorough pre-authorization requests, ensuring prompt approvals for patient procedures.
- Maintained strong working relationships with insurance providers, fostering open communication channels for claim resolution.
- Generated monthly billing and posting reports for management review.
Insurance Billing Specialist
Seashore Eye Care
04.2014 - 06.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered central telephone system and directed calls accordingly.
- Enhanced customer satisfaction by addressing insurance-related inquiries and resolving issues promptly.
- Processed eligibility and benefits verification and authorization requests.
- Followed up on denials, late payments, extensions and other special circumstances.
- Tracked pending authorizations to resolve discrepancies and avoid revenue loss.
- Maintained high standards of customer service by building relationships with clients.
- Communicated effectively with members of operations, finance, and clinical departments.
Education
High School Diploma -
Arcadia High School
Melfa, VA05-2002
Skills
- Billing systems and software
- Insurance verification
- Invoice processing
- Customer service
- Claims processing
- Data entry proficiency
- Decision-making
- Claim submission
- Payment posting
- Medical billing software proficiency
- ICD-10 knowledge
- HIPAA compliance
- Medical coding expertise
Languages
English
Timeline
Billing Specialist
Little Hands Little Feet Pediatric Therapy
08.2018 - Current
Insurance Billing Specialist
Seashore Eye Care
04.2014 - 06.2018
High School Diploma -
Arcadia High School
Similar Profiles
MICHELLE QUIROZMICHELLE QUIROZ
Registered Behavioral Therapist at Holding Hands Pediatric and Adult Therapy ServicesRegistered Behavioral Therapist at Holding Hands Pediatric and Adult Therapy Services
Kaytlyn PriceKaytlyn Price
Level II Fieldwork Student at Hands on Pediatric TherapyLevel II Fieldwork Student at Hands on Pediatric Therapy
Marina HerreraMarina Herrera
Developmental Interventionist/ Personal Assistant at Holding Hands Pediatric TherapyDevelopmental Interventionist/ Personal Assistant at Holding Hands Pediatric Therapy
David SloanDavid Sloan
Senior Technician at Climatemakers Limited Of VaSenior Technician at Climatemakers Limited Of Va
Kevin BattleKevin Battle
Wheel Mill Operator/Industrial Grinder/Forklift Operator at Amsted Rail CompanyWheel Mill Operator/Industrial Grinder/Forklift Operator at Amsted Rail Company