Laurie Boston
Summary
Dynamic Provider Enrollment Coordinator with extensive experience at Wentworth Douglass Hospital, excelling in HIPAA compliance and claims processing. Recognized for enhancing departmental efficiency and fostering collaborative relationships. Proven ability to streamline processes and ensure accurate insurance verification, contributing to successful provider onboarding and improved data integrity.
Overview
21
21
years of professional experience
Work History
Provider Enrollment Coordinator - Supervisor
Mass General Physician Organization
12.2021 - 03.2025
- Assisted in training new team members, sharing knowledge and expertise to help build a more effective workforce.
- Expedited the resolution of discrepancies or missing information through diligent follow-ups with providers or other stakeholders involved in the process.
- Contributed to the successful onboarding of new providers by guiding them through the enrollment process.
- Increased departmental efficiency by regularly updating team members on changes in policies, procedures, or regulations affecting provider enrollment.
Hospital Enrollment
Wentworth Douglass Hospital
04.2006 - 03.2025
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Provider Enrollment Coordinator
Wentworth Douglass Hospital
04.2006 - 03.2025
- Increased departmental efficiency by regularly updating team members on changes in policies, procedures, or regulations affecting provider enrollment.
- Improved data accuracy in the enrollment system through meticulous attention to detail during data entry.
- Assisted in training new team members, sharing knowledge and expertise to help build a more effective workforce.
- Streamlined the provider enrollment process by effectively managing and prioritizing tasks.
- Contributed to the successful onboarding of new providers by guiding them through the enrollment process.
- Coordinated with cross-functional teams for seamless integration of new providers into existing systems.
- Collaborated closely with billing departments to ensure accurate invoicing based on verified provider credentials and services rendered.
- Managed multiple priorities under tight deadlines, ensuring timely completion of tasks without sacrificing quality.
- Fostered a positive and collaborative work environment, contributing to team success and increased job satisfaction.
- Maintained comprehensive records of enrolled providers, enabling easy access to information for internal stakeholders.
Medical Billing Specialist
Wentworth Douglass Hospital
04.2004 - 04.2006
- Communicated effectively and extensively with other departments to resolve claims issues.
- Located errors and promptly refiled rejected claims.
- Assisted patients with understanding their medical bills and provided clarification on complex insurance issues, promoting a positive customer experience.
- Identified and resolved patient billing and payment issues.
- Managed patient accounts effectively, resolving discrepancies and addressing outstanding balances in a timely manner.
- Verified insurance of patients to determine eligibility.
Skills
- HIPAA compliance
- Claims processing
- Insurance verification
- Audit preparation
Timeline
Provider Enrollment Coordinator - Supervisor
Mass General Physician Organization
12.2021 - 03.2025
Hospital Enrollment
Wentworth Douglass Hospital
04.2006 - 03.2025
Provider Enrollment Coordinator
Wentworth Douglass Hospital
04.2006 - 03.2025
Medical Billing Specialist
Wentworth Douglass Hospital
04.2004 - 04.2006
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