LAURIE BOYER
The Villages,FL
Summary
Highly organized Administrative Manager with experience in coordinating both retail and office operations, streamlining administrative procedures, and managing staff. Strong skills in problem-solving, strategic planning and team leadership have resulted in improved operational efficiency in previous roles. Proven ability to develop effective communication systems, manage budgets, and lead diverse teams towards organizational goals.
Overview
29
29
years of professional experience
Work History
Administrative Manager
Boyer Painting
01.2022 - Current
- Tracked and coordinated job proposals alongside scheduling activities.
- Executed accounting procedures and generated financial statements.
- Managed marketing initiatives to enhance brand visibility.
- Oversaw inventory coordination to maintain optimal stock levels.
Set Team Manager/ Retail Merchandising Manager
PLMarketing/ Retail Odyssey
04.2019 - 01.2022
- Coordinated project management for merchandising remodels across tri-state division, collaborating with Client Division Merchandising Manager and Department Managers.
- Scheduled and coached supervisory team on retail remodel merchandising projects to ensure timely completion within guidelines.
- Communicated with Division Client Personnel and Store Managers to facilitate efficient project execution while enhancing company image.
- Identified and coached merchandising performance expectations to meet client sales and service objectives.
- Managed hiring, training, coaching, and supervision of supervisors overseeing Reset, Remodel, and Major Remodel Projects.
- Conducted performance management and discipline to uphold adherence to company policies and performance standards.
- Supported other service branches to ensure overall divisional work completion on schedule.
- Oversaw payroll processes and reporting, including management of paid and unpaid time off.
Surge Set Team Leader/ Set Team Leader
PLMarketing
04.2015 - 04.2019
- Trained and supervised team in executing Reset, Remodel, and Go Fast Projects.
- Facilitated effective communication with Reset Field Managers, Store Managers, and Construction for timely project completion.
- Promoted positive company image while conveying project details to retail managers and department personnel.
- Provided leadership to the team, aligning customer service strategies with company values.
- Ensured team compliance with company policies and performance expectations.
Administrative Manager
Boyer Painting
09.2014 - 03.2015
- Tracked and coordinated job proposals alongside scheduling activities.
- Performed accounting procedures and prepared financial statements.
- Managed inventory processes to ensure accuracy and availability.
Area Director
Tumbleweed Restaurants
08.2005 - 08.2014
- Oversaw yearly budgeting processes for sales and operating costs to meet company financial goals and expectations.
- Ensured multi-unit compliance with state, local, and federal laws, including health codes and HR processes.
- Developed and implemented operational systems, policies, and procedures for safety and security.
- Oversaw management staffing processes, including interviewing, hiring, training, and discipline.
- Designed and delivered seminars for management personnel to ensure consistency and quality as well as performance outcomes.
- Cultivated a positive atmosphere through a customer-focused and employee-friendly environment.
- Collaborated with management teams to implement training programs for staff development.
- Implemented safety protocols to maintain health standards in all restaurant locations.
- Recruited, trained, and managed staff members across multiple departments within the area.
Training Store General Manager/ Manager
Tumbleweed Restaurants
09.1996 - 08.2005
- Oversaw day-to-day operations, driving sales growth and ensuring financial stability of full-service restaurants.
- Managed hiring, training, and development of new and existing management personnel.
- Coached management staff on comprehensive business operations to enhance sales and financial performance.
- Directed hourly staffing processes to improve training, morale, and reduce turnover rates.
- Ensured compliance with state, local and company standards, policies, and procedures for operational excellence.
Education
Certificate of Completion - CPC Medical Coding
AAPC
AAS - Business Administration
JAMESTOWN COMMUNITY COLLEGE
Skills
- Sales systems expertise
- Planning and organization
- Problem solving
- Motivation and leadership
- Independent and team collaboration
- Budgeting and strategic planning
- Personnel development
- P&L management
- Microsoft Excel proficiency
- Microsoft Word proficiency
- Microsoft PowerPoint proficiency
References
Available upon request.
References
References available upon request.
Timeline
Administrative Manager
Boyer Painting
01.2022 - Current
Set Team Manager/ Retail Merchandising Manager
PLMarketing/ Retail Odyssey
04.2019 - 01.2022
Surge Set Team Leader/ Set Team Leader
PLMarketing
04.2015 - 04.2019
Administrative Manager
Boyer Painting
09.2014 - 03.2015
Area Director
Tumbleweed Restaurants
08.2005 - 08.2014
Training Store General Manager/ Manager
Tumbleweed Restaurants
09.1996 - 08.2005
Certificate of Completion - CPC Medical Coding
AAPC
AAS - Business Administration
JAMESTOWN COMMUNITY COLLEGE
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