Laurie Brooks-Landers
Crestview,Florida
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
20
20
years of professional experience
Work History
Line Haul Support ROC, EQUIPMENT
Amazon
Remote
11.2022 - Current
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Volunteer Coordinator
Shelter House
07.2021 - 10.2023
- Plans and develops, maintains and supports all special events, education, and volunteer opportunities
- Cultivates relationships to procure gifts-in-kind support; initiates and maintains community partnerships
- Recruit, train, coordinate, and direct volunteers
- Monitors/set-up fundraising events, inventory, and reports for monetary donations and in-kind goods
- Emergency response team for victims' advocacy within Okaloosa and Walton County
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Case Manager
90Works
11.2017 - 05.2021
- Supportive services for homeless or at-risk veterans and families
- Assessed with eligibility, budget support, assisted with employment guidance, and Veterans Administration (VA) benefits
- Sought housing/inspections in accordance with Housing and Urban Development (HUD) guidance prior to occupancy
- Coordinated communications with facilitating agencies to stabilize conditions for self-sufficient living
- Collected and maintained meticulous notes regarding housing, financials, resources, spending allocations, and other urgent needs
- Coverage areas were 52 counties in Georgia and 11 in Florida
- Holding a caseload of 70 + Veterans
Customs Compliance Analyst
APL
05.2014 - 04.2016
- In-depth knowledge and application of U.S
- Customs Import Regulations & Entry procedures
- Conducted internal / External email inquiries regarding US Customs Compliance
- Monitored US inbound cargo for full customs release
- Completed general order process for cargo not released
- Assigned clearance location points for all inbound cargo
- Administered arrival and export of customs bonds per US customs regulations
Import Cargo Management
APL
09.2013 - 05.2014
- Direct contact for scheduling port and intermodal transportation, delivery appointments, and expediting equipment moves
- Ensure on-time delivery of loads for commercial accounts
- Management of customer special handling requirements for reefer and hazmat loads
- Identify problems that come up during customer interaction and bring them to resolution
- Establish relationships with truckers, customers, and sales personnel to ensure service reliability for both the customer and the company
Cargo Services
APL Logistics
02.2005 - 09.2013
- Advises customers of the most cost-effective methods of preparation of freight for shipment, rates to be applied, and mode of freight forwarding
- Process & input all customer orders in AS400 system
- Ensures inventory is maintained and accurate with a 99.2% accuracy rate
- Liaison between transportation teams and other parties
- Client services and time objectives met for both the company and the customer
- Shipping & Receiving duties, including Commercial invoices, Performa, & Tariff codes
- Planned and organized the workload of warehouse employees
Education
Bachelor of Business Administration - BBA - Logistics, Materials, and Supply Chain Management
Colorado Technical University
07.2023
Associate's degree - Business Administration and Management, General
Colorado Technical University
04.2017
Skills
- Microsoft Office
- Anticipate & project for organizational change
- Office Operations
- Resourceful Problem-solving
- Customer Satisfaction
- Leadership
- Management
- Supply Chain Management
- International Logistics
Timeline
Line Haul Support ROC, EQUIPMENT
Amazon
11.2022 - Current
Volunteer Coordinator
Shelter House
07.2021 - 10.2023
Case Manager
90Works
11.2017 - 05.2021
Customs Compliance Analyst
APL
05.2014 - 04.2016
Import Cargo Management
APL
09.2013 - 05.2014
Cargo Services
APL Logistics
02.2005 - 09.2013
Bachelor of Business Administration - BBA - Logistics, Materials, and Supply Chain Management
Colorado Technical University
Associate's degree - Business Administration and Management, General
Colorado Technical University
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