Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Laurie Burns

Phoenix,AZ

Summary

Hardworking and dedicated retail merchandise and sales associate with over 3 years of experience in a fast-paced, high-volume, multi-department environment. Excels in mentoring, customer service, time management, communication, teamwork, adaptability, problem-solving, dependability, and strength and endurance. Desire to utilize current job skills as a Membership Service Assistant and be a part of Costco’s positive, fast-paced environment that values collaboration, teamwork, personal development, and commitment to its members and employees.

Overview

37
37
years of professional experience

Work History

Retail Sales Floor Associate

Marshalls & HomeGoods Super Store
Phoenix, Arizona
10.2023 - Current
  • Focus is on the HomeGoods Soft-Bedding department's day-to-day responsibilities, which include stockroom processing, organizing and pricing of merchandise, stocking merchandise on the sales floor, creating and signing visually appealing displays, processing markdowns, mentoring duties, greeting, and assisting customers' needs on the floor, as well as assisting in the queue line to help expedite the customers' checkout experience.
  • In addition to the HomeGoods Soft-Bedding department, responsibilities often include multi-tasking in other departments, i.e., furniture, rugs, frames, lamps, food, kitchen, floral, office space, and the celebration shop.
  • Duties may also include assisting in Marshall's departments, i.e., clothing, beauty, shoes, handbags, luggage, and front end.

Disability Benefit Analyst

Northwestern Mutual
Milwaukee, Wisconsin
10.1988 - 10.1998
  • Managed a high volume of disability claims for eligibility.
  • Reviewed and analyzed pertinent medical, financial, investigative, and other important information to help determine the eligibility of a claim.
  • Worked closely with the insured, as well as the medical, financial, investigative, and psych departments.

Education

Teaching

Carroll University
Waukesha, WI
07-2001

Paralegal Studies

Roosevelt University
Chicago, IL
09-1988

Bachelor of Science - Political Science And Criminal Justice

UW-Oshkosh
Oshkosh, WI
05-1988

Skills

  • Experience in retail
  • Mentor and leadership skills
  • Strong work ethic and reliability
  • Dedicated to providing excellent customer service
  • Excels in verbal and written communication
  • Detail-oriented
  • Exceptional at multi-tasking in a high-volume and fast-paced environment
  • Adapts easily to change
  • Embraces changes with a positive mindset
  • Strong and thoughtful problem solver
  • Always a team player
  • Accustomed to hard work, requiring strength and endurance

References

References available upon request.

Timeline

Retail Sales Floor Associate

Marshalls & HomeGoods Super Store
10.2023 - Current

Disability Benefit Analyst

Northwestern Mutual
10.1988 - 10.1998

Teaching

Carroll University

Paralegal Studies

Roosevelt University

Bachelor of Science - Political Science And Criminal Justice

UW-Oshkosh

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