Laurie Carbone

Work History

Murphy USA

Monroe

06.2008 - 02.2018

Conducted regular inventory counts throughout the year to maintain accurate records.
Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
Handled cash register transactions accurately while providing excellent customer service.
Resolved customer complaints in a timely manner to maintain positive relationships with customers.
Maintained awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring local competitors.
Established weekly and monthly goals for sales staff to achieve desired results.
Ensured compliance with all applicable laws, regulations, safety standards, and company policies.

Walmart

Monroe

Performed regular security audits to ensure policies are being followed correctly.
Maintained accurate records of losses due to shoplifting or fraud.
Interacted with customers in a professional manner when confronting suspected theft cases.
Responded to alarms, emergency situations, and safety concerns in a timely manner.
Reviewed inventory discrepancies and took corrective action as necessary.
Developed relationships with local law enforcement agencies to facilitate information sharing regarding criminal activity.
Inspected merchandise for signs of tampering or damage.
Prepared daily reports detailing any incidents that occurred during shift hours.
Analyzed video surveillance footage to identify potential criminal activity.
Monitored and inspected store entrances, exits, and checkout areas to detect shoplifting or other suspicious activities.
Adhered strictly to all company policies related to Loss Prevention operations.
Investigated incidents of theft by identifying suspects, gathering evidence, and preparing detailed reports.
Participated in the development of operational strategies for reducing shrinkage levels.
Assisted in the implementation of new technologies such as electronic article surveillance systems or CCTV cameras.
Conducted internal investigations into employee theft or policy violations.
Monitored and supervised customer's activities in store to detect signs of attempted theft.

Dollar General Market

Auburn