Laurie Carr
Hilliard,FL
Summary
I am a detailed Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
Work History
Sales / Office
Eason Mobile Homes
Folkston, GA
01.2019 - 06.2023
- Identified customer needs and developed customized solutions.
- Implemented promotional campaigns to boost sales volume.
- Analyzed customer feedback to improve product offerings.
- Maintained accurate records of all sales activities and results.
- Provided exceptional customer service throughout the entire sales process.
- Developed pricing models that maximized profits while meeting customer needs.
Canteen Manager
American Legion Post 401
Hilliard, FL
09.2014 - 12.2018
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
Certified Nursing Assistant
Montgomery Nursing Home
Montgomery, NY
03.2008 - 06.2012
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Reported changes in patient condition to registered nurse or physician.
- Transported patients to treatment units, using wheelchair or strher.
- Answered call lights promptly and responded to patient needs accordingly.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Observed patients for any changes in their physical or mental condition.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Responded quickly to emergency situations involving sudden illness or injury.
Head Housekeeper
Laurie's Ladies
Glen Wild, NY
04.2004 - 01.2008
- Assigned tasks to housekeeping staff, ensuring that all duties were completed in a timely manner.
- Inspected and monitored housekeeping standards to ensure high quality of service.
- Maintained up-to-date records of supplies, equipment, and cleaning materials.
- Resolved customer complaints promptly and professionally.
- Conducted regular performance reviews with staff members to measure progress and set goals.
- Created schedules for housekeeping staff based on occupancy levels and special events.
- Provided guidance to team members to ensure proper completion of assigned tasks.
Housekeeper
K & K Krystle Kleen
Mountain Dale, NY
04.2000 - 10.2007
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Emptied trash receptacles throughout the property.
- Scrubbed kitchen appliances, countertops and fixtures.
Education
GED -
Ellenville High School
Ellenville, NY05-1994
Skills
- Solutions Planning
- Customer Needs Assessment
- Solution Selling
- Product Solution Development
Timeline
Sales / Office
Eason Mobile Homes
01.2019 - 06.2023
Canteen Manager
American Legion Post 401
09.2014 - 12.2018
Certified Nursing Assistant
Montgomery Nursing Home
03.2008 - 06.2012
Head Housekeeper
Laurie's Ladies
04.2004 - 01.2008
Housekeeper
K & K Krystle Kleen
04.2000 - 10.2007
GED -
Ellenville High School