Laurie Carter

Engaging and detail-oriented professional with a big picture mindset and the capacity to energize a team of professionals by creating a dynamic and innovative team culture. Highly organized and self-motivated professional experienced in project management, team development and process improvement. Skilled in developing and implementing strategies to increase efficiency and performance. Passionate about driving business growth and creating positive work environment.

• Virginia Department of Corrections, Richmond, VA, 2019, Present, Regional Healthcare Administrator, Health Services Unit (HSU), Demonstrate strong leadership and foresight by managing sophisticated state-wide healthcare delivery system for over 15,000 inmates at Virginia Department of Corrections (VADOC). Establish strong foundation for success through responding effectively to critical needs in a constantly changing environment, identifying opportunities for key partnerships, and building collaborative teams. Selected Contributions: - Provide strategic leadership through planning, implementing and leading health services initiatives: - Statewide COVID 19 mass testing team - Statewide Hep C audit team - Statewide vaccine team - Regional collaboration with private agency to provide mobile dental clinics - Generate stability by instituting expansion of onsite healthcare services for inmates by partnering with outside providers; actions reduced movement of inmates outside of facilities, which enabled substantial savings. - Evaluate, develop, and implement new process for contractor onboarding, billing, and training through enhancing collaborative, cross departmental team building, engage subject matter experts, and provide tools to streamline communication and information tracking.
• Virginia Commonwealth University, Richmond, VA, 2006, 2019, Associate Director: Center for Urban Communities, Board Liaison and Project Manager: Office of the President Business Project Manager: Office of the Senior Vice President for Finance and Administration Employed balanced, disciplined leadership while serving in this people-oriented and community-centric position for one of the nation’s premier urban universities with over 30,000 students. Embraced responsibility for fulfilling a variety of roles in program and project management, administrative leadership, and relationship management. Displayed notable management and reporting ability by successfully directing special assignments and ad hoc projects. Selected Contributions: - Exhibited resourcefulness by spearheading project management position to support multi-million-dollar launch of the VCU Health Hub at 25th, a health education and wellness center; ensured timeline management, community relationship-building, budget development/adherence, vendor selection, and day-to-day productivity. - Demonstrated leadership and perseverance to drive innovation by driving research to promote the "front door" concept designed to systematically connect community members with university-based resources to support research, data collection, and analysis. - Delivered transformative innovation by restructuring the Special Awards Committee and the Board of Visitors Scholarship process; strategies increased diversity and enabled a 50% increase in the number of overall applicants, year-over-year. - Applied strong leadership talents to achieve greater diversification among vendors by cultivating meaningful professional relationships with local businesses.