Laurie Chretien

• Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
• Observed changes in patient status and response and immediately communicated concerns to nursing staff.
• Trained new staff on best practices in patient care, promoting adherence to safety protocols and standards.
• Answered patient call signals, signal lights or bells to determine patient needs.
• Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
• Answered telephones to give information to callers, take messages, or transfer calls.
• Scheduled follow up appointments for patients
• Admit and discharge patient on Epic
Operated office equipment such as copiers, fax machines, and scanners efficiently to complete day-to-day tasks
quickly.
• Notified support services of unit issues related to housekeeping or facilities maintenance.

• Organized and detail-oriented with a strong work ethic.
• Skilled at working independently and collaboratively in a team environment.

• Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Supported ambulation and physical therapy needs by conducting planned exercise routines.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Documented patient information and care activities in electronic health record.
• Transported patients between rooms and appointments or testing locations.

• Located, checked in, and pulled medical records for patient appointments and incomplete charts.
• Kept information confidential and followed HIPAA guidelines to maintain patient trust.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Assist medical staff when need

• Oversaw and maintained patients' rooms, group living areas, and nurse stations.
• Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
• Documented patient information and care activities in electronic health record.
• Helped patients with self-feeding and assisted feeding, based on individual needs.