Laurie Cogan
Tucson,AZ
Summary
Dedicated, loyal, and responsible individual who can provide exceptional customer service while managing multiple responsibilities.
Overview
23
23
years of professional experience
Work History
Caregiver
My mother
Tucson, Arizona
06.2015 - Current
- Assisted with personal care and hygiene tasks to enhance comfort and dignity.
- Coordinated medication schedules to ensure timely and accurate administration.
- Assisted with meal preparation and dietary needs.
- Provided transportation to doctor appointments, surgery, and the emergency room.
- Prepared daily meals and purchased groceries.
- Delivered compassionate support to individuals, fostering emotional well-being and trust.
- Maintained cleanliness of the house.
Fred Meyer
Apparel clerk
Brookings, Oregon
09.2006 - 05.2015
- Helped customers with product inquiries and maintained fitting rooms.
- Maintained various departments, maintaining organization and cleanliness.
- Replenished and put out new items from freight pallets.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully and efficiently in accomplishing daily assignments.
Customer Service Team Member
Fred Meyer
Brookings, Oregon
08.2005 - 09.2007
- Resolved customer complaints effectively with compassion to ensure satisfaction and loyalty.
- Guided customers through store layout and sales promotions in a fast-paced environment to enhance their shopping experience.
- Managed cash transactions and processed payments accurately at the register.
- Helped customers with returns and exchanges.
- Facilitated sales of fishing and hunting licenses to customers at the service counter.
- Processed Western Union transactions with efficiency and accuracy.
- Perform all duties while answering phone calls
Cashier
Fred Meyer
Brookings, Oregon
07.2003 - 08.2004
- Executed cash, credit, and gift card transactions with precision, ensuring a smooth checkout experience.
- Provided attentive customer service at checkout, addressing purchases and inquiries effectively.
- Ensured cleanliness and organization of checkout areas, promoting a welcoming shopping environment.
Education
Gold Beach Union High School
Gold Beach, ORSome College (No Degree) - General Studies
Bossier Parish Community College
Bossier City, LASome College (No Degree) - General Studies
Rogue Valley Community College
Medford, ORSome College (No Degree) - Fine Arts
Portland State University
Portland, ORSkills
- Personal care assistance
- Medication management
- Meal preparation
- Patient transportation
- Multitasking
- Customer service excellence
- Patient, compassionate and can work with efficiency
Timeline
Caregiver
My mother
06.2015 - Current
Fred Meyer
Apparel clerk
09.2006 - 05.2015
Customer Service Team Member
Fred Meyer
08.2005 - 09.2007
Cashier
Fred Meyer
07.2003 - 08.2004
Gold Beach Union High School
Some College (No Degree) - General Studies
Bossier Parish Community College
Some College (No Degree) - General Studies
Rogue Valley Community College
Some College (No Degree) - Fine Arts
Portland State University