Laurie Cooper
Brentwood,CA
Summary
Well-versed in building positive relationships with LOB stakeholders and cross functional teams. Strong requirements gathering, scope development and schedule coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Senior Technical Project Manager
Persistent Systems
San Francisco, CA
10.2013 - Current
- Served as technical liaison, supporting engineering, management, procurement, sales and marketing, quality assurance and supply base.
- Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing and planning sessions to validate requirements.
- Accomplished client goals by providing quality technical projects.
- Formulated integration system process flows, business process model and notation (BPMN) plans and data mapping diagrams based on stakeholders' specifications, technology surveys and interviews.
- Managed 1 project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
- Gathered project requirements through interactions, meetings and walkthroughs with potential application users and to develop business requirements documents (BRD), functional requirements documents (FRD) and user mockups.
Senior Project Manager
PrO Unlimited Inc.
San Francisco, CA
06.2013 - 10.2013
- Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Supported and executed simultaneous delivery of various e-commerce and mobile projects.
- Developed and implemented initiatives to enhance [Type] database and standardize waste and recycling processes at [Number] locations.
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
- Communicated project plans and progress to key stakeholders and project contributors.
Business Systems Analyst (contractor)
Wells Fargo
San Francisco, CA
01.2011 - 06.2013
- Identified needed business improvements and determined appropriate systems required to implement solutions.
- Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
- Presented business leaders with cost-benefit and return-on-investment estimations to drive project planning and execution.
- Investigated and addressed system issues to enhance usability and improve functionality.
- Gathered, reviewed and reported on findings.
Project Director
PragmaManagement
Discovery Bay, CA
01.2008 - 11.2010
- Hired and managed consultants, contractors and sub-contractors to complete project tasks.
- Oversaw business operations and produced updated status reports outlining each project to meet milestones.
- Oversaw up to [Number] projects simultaneously without sacrificing standards.
- Monitored project and program quality to meet audit expectations.
- Developed and oversaw project operations and managed multi-functional issues through resolution.
- Reported regularly to managers on project budget, progress and technical problems.
- Maintained open communication by presenting regular updates on project status to customers.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Director of Solutions Design
The WorkCard Company
Sunnyvale, CA
01.2007 - 01.2008
- Analyzed client and consumer feedback and adjusted campaigns based on results.
- Worked with client leadership to develop solutions specifically targeting client business and marketing goals.
- Oversaw development and execution of complex [Type] campaigns to achieve clients' [Type] goals.
- Managed, inspired and trained team of [Number] [Job title]s to get to heart of clients' business problems and discover potential solutions.
- Supported [Type] team as point-of-contact for questions and concerns and assisted with high-level projects, meetings and presentations.
- Led cross-functional teams to design and execute flawless plans and presentations for clients.
Project Manager
1Agile
Irvine, CA
10.2004 - 01.2007
- Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
- Developed and initiated projects, managed costs, and monitored performance.
- Fostered relationships with vendors to promote positive working relationships.
- Reined in project costs while meeting key milestones.
- Managed projects from procurement to commission.
- Identified plans and resources required to meet project goals and objectives.
- Drove team success through shared vision and recognition of quality performance.
Engagement Manager
New Era Of Networks
Pacheco, CA
02.1995 - 09.1998
- Collaborated with sales, delivery and service teams to manage seamless client experiences.
- Met with clients to understand needs and develop proactive solutions.
- Assisted with negotiations and sales closings.
- Helped with product rollouts as subject matter expert for [Area of expertise].
- Aligned activities with corporate objectives by coordinating marketing, sales and IT processes.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
- Continually maintained and improved company's reputation and positive image in markets served.
Business Systems Analyst
Wells Fargo
San Francisco, CA
03.1995 - 06.1998
- Identified needed business improvements and determined appropriate systems required to implement solutions.
- Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
- Collected, defined and analyzed business requirements.
- Oversaw installation of software programs and hardware systems to meet requirements.
- Presented business leaders with cost-benefit and return-on-investment estimations to drive project planning and execution.
Training and Development Manager
Wells Fargo Insurance Services
Brisbane, CA
03.1993 - 01.1995
- Conducted orientation sessions and organized on-the-job training for new hires.
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Coordinated ongoing technical training and personal development classes for staff members.
- Delivered new employee onboarding and training sessions via [Software].
- Managed new employee orientation training process for more than [Number] employees each year.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Researched and obtained relevant course materials to achieve training objectives.
- Led daily, weekly and monthly coaching, counseling and feedback sessions.
- Trained staff during demonstrations, meetings, conferences and workshops.
- Created in-depth training manual for all employees.
Education
Business Administration
Purdue University
West Lafayette, INSkills
- Technical project planning
- Project budget allocation
- Strategic planning
- Agile project management
- Quality assurance
- Dependency tracking
- Documentation Management
- Reporting template development
Certification
- Certified Scrum Master, Scrum Alliance -
Issued Jun 2021Expires Jun 2023
Credential ID 1394867
Timeline
Senior Technical Project Manager
Persistent Systems
10.2013 - Current
Senior Project Manager
PrO Unlimited Inc.
06.2013 - 10.2013
Business Systems Analyst (contractor)
Wells Fargo
01.2011 - 06.2013
Project Director
PragmaManagement
01.2008 - 11.2010
Director of Solutions Design
The WorkCard Company
01.2007 - 01.2008
Project Manager
1Agile
10.2004 - 01.2007
Business Systems Analyst
Wells Fargo
03.1995 - 06.1998
Engagement Manager
New Era Of Networks
02.1995 - 09.1998
Training and Development Manager
Wells Fargo Insurance Services
03.1993 - 01.1995
- Certified Scrum Master, Scrum Alliance -
Issued Jun 2021Expires Jun 2023
Credential ID 1394867
Business Administration
Purdue University
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