Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laurie Curtis

Laingsburg,MI

Summary

Skilled food preparation team member experienced in readying cold foods, sides and beverages. Reliable in keeping surfaces clean and sanitized for infection control. Always ready to help team members and customers. Hardworking team player with skills in food preparation, cleaning and supply management. Focused on food safety and quick service for customers. Specializes in all food. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

26
26
years of professional experience

Work History

Lunch Assistant

Laingsburg Community Schools
Laingsburg, MI
08.2023 - Current
  • Assisted in the preparation of daily lunch menus according to USDA guidelines.
  • Stocked cupboards and refrigerators and tended salad bars and buffet meals.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Stocked beverage station with cups, lids, straws, juices, sodas.
  • Replenished condiments, napkins, and silverware at tables.
  • Trained new employees to perform duties.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Checked temperature of foods being served to ensure proper temperatures were maintained throughout the day.
  • Assisted in setting up buffets for special events when needed.
  • Patrolled cafeteria throughout lunch periods to check for spills and help students.
  • Responded to ad hoc cleaning duties at end of shift.
  • Enforced safety policies and procedures related to food sanitation regulations set forth by local health departments.
  • Participated in team meetings discussing new ideas for menu items or ways to improve overall customer satisfaction ratings.
  • Cleaned trays and dishes after meals were served.
  • Conducted daily inventory checks of all necessary supplies required for lunch service.
  • Inspected kitchen equipment on a regular basis to ensure it was functioning properly.
  • Assisted in the preparation of salads, sandwiches, and other food items.
  • Filled condiments and napkin containers during slack periods.
  • Maintained cleanliness of dining room area including floors and seating areas.

Bartender

twilligers
Laingsburg, MI
01.2016 - Current
  • Stocked beverage coolers with pre-packaged drinks for student consumption.
  • Assisted in the preparation of daily lunch menus according to USDA guidelines.
  • Stocked cupboards and refrigerators and tended salad bars and buffet meals.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Received deliveries from suppliers ensuring accuracy of order quantities against invoices.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Followed all HACCP guidelines for food storage, preparation and service.
  • Maintained a clean, sanitary and safe work environment by following all safety protocols.
  • Prepared meats, vegetables or desserts according to orders or instructions.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Monitored student behavior in the cafeteria to ensure compliance with safety regulations.
  • Recorded accurate counts of student meal selections at each station throughout the day.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Cleaned, sanitized and maintained food storage, preparation and serving areas.
  • Operated cash registers accurately and efficiently when collecting payments from students or parents for school meals.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Cleaned and sanitized utensils, dishes or silverware.
  • Organized and stocked food items for serving lines.
  • Distributed food to waiters and waitresses to serve customers.
  • Checked expiration dates on food items prior to serving or preparing meals.
  • Communicated effectively with other members of the cafeteria team regarding menu changes, special orders.
  • Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
  • Supervised group behaviors and utilized modification techniques.
  • Took and recorded temperatures of food, refrigerators and freezers.
  • Learned and followed menu recipes, cooked food on grills and fryers and served food in proper portion sizes.
  • Cut or sliced meat, poultry and seafood to prepare for cooking.
  • Resolved customer complaints quickly and professionally when necessary.
  • Trained new employees on proper food handling techniques, sanitation procedures and job responsibilities.
  • Placed food trays over warmers for immediate service or stored in refrigerated storage cabinets.
  • Cleaned and sanitized kitchen utensils, equipment and surfaces before, during and after lunch service.
  • Participated in weekly inventory checks of cafeteria supplies including paper products, condiments, beverages.

Northern Concierge

Northern Concierge
Boyne City, MI
09.2007 - 10.2016
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Moved furniture, equipment or supplies manually or with hand trucks.
  • Assisted with minor maintenance tasks such as changing light bulbs or replacing broken fixtures.
  • Monitored building security and safety by locking doors or avoiding hazards.

Owner

Laingsburg Family Diner
Laingsburg, MI
05.1998 - 09.2005
  • Created promotions and special events to attract customers and boost sales.
  • Responded promptly to customer complaints or issues related to the restaurant's services or products.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Explained goals and expectations required of trainees.
  • Implemented operational procedures to maximize efficiency while minimizing costs.
  • Trained staff, facilitated staff meetings and spearheaded menu development.
  • Located relevant vendors, set up schedules and coordinated delivery, storage and organization of inventory.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
  • Developed and implemented effective marketing strategies to increase restaurant sales.
  • Developed successful marketing plans to increase sales and profits while managing costs.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Ensured compliance with all applicable laws, regulations and policies governing restaurants in the area.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Interviewed potential hires for front-of-house positions such as servers and bartenders .
  • Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
  • Assisted staff by serving food and beverages or bussing tables.
  • Produced detailed documentation to outline potential worker issues.
  • Delegated work to staff, setting priorities and goals.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Optimized profits by controlling food, beverage and labor costs.
  • Trained and supervised kitchen staff in proper food preparation techniques.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.

Education

High School Diploma -

Laingsburg High School
Laingsburg, MI
06-1982

Skills

  • Sanitation Practices
  • Schedule Creation
  • Schedule Monitoring
  • Queue Management
  • Waste Reduction

Timeline

Lunch Assistant

Laingsburg Community Schools
08.2023 - Current

Bartender

twilligers
01.2016 - Current

Northern Concierge

Northern Concierge
09.2007 - 10.2016

Owner

Laingsburg Family Diner
05.1998 - 09.2005

High School Diploma -

Laingsburg High School
Laurie Curtis