Remote-Ready Administrative Coordinator with strong experience in Operations, Financial Administration, Scheduling and Client Communication across fast-paced service industries. Highly organized, detail-oriented, and skilled in QuickBooks, Invoicing and Remote Workflow Coordination.
Overview
21
21
years of professional experience
Work History
Administrator Coordinator
Alliance Restoration
02.2018 - Current
Accounts Receivables Management
Remote Administrative Support
QuickBooks (AR, Invoicing, Payments)
Certified in DASH (By CoreLogic NextGear) Leading Cloud-Based Job Management Software
Supported executive leadership in decision-making through detailed reports and analysis of operational metrics.
Conducted regular audits of administrative procedures to identify areas for improvement and compliance adherence.
Maintained strict confidentiality while handling sensitive information pertaining to company operations or personnel matters.
Implemented a more efficient filing system that improved document retrieval times significantly.
Managed calendars and schedules for multiple executives, ensuring punctuality and smooth workflow.
Provided exceptional customer service to both internal and external clients, resolving issues promptly.
Reconciled account files and produced monthly reports.
Insurance Adjuster Billing & Follow-Up
Customer Account Management (Start to Finish)
Deposits, Payment Posting & Reconciliation
Operational & Financial Coordinator
Implemented process improvements that streamlined administrative workflows and reduced turnaround times.
Managed communication between departments to ensure alignment on project objectives and deadlines.
Developed training materials and conducted sessions to onboard new administrative staff effectively.
Manager
The North Smithfield Fly Fishing Club
01.2008 - 02.2018
Oversaw daily operations to ensure optimal member engagement and satisfaction.
Developed and implemented training programs for new staff and volunteers.
Coordinated events, enhancing community involvement and promoting fly fishing activities.
Managed budgets, optimizing resource allocation for club projects and initiatives.
Streamlined communication processes between members and management, improving information flow.
Established partnerships with local businesses to support club objectives and events.
Led strategic planning sessions to define long-term goals for club growth and sustainability.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Maximized performance by monitoring daily activities and mentoring team members.
Improved safety procedures to create safe working conditions for workers.
Improved marketing to attract new customers and promote business.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Office Manager
Slade Barret Title Company
01.2005 - 01.2008
Optimized office operations through implementation of efficient scheduling and communication processes.