Laurie Evans
Carlisle,PA
Summary
Dynamic community manager with extensive experience at DePaul Management Company, excelling in organizational leadership and customer service. Proven track record in optimizing operations and enhancing resident satisfaction. Skilled in budget development and vendor management, ensuring efficient property oversight and maintenance. Committed to fostering positive tenant relations and achieving operational excellence.
Overview
11
11
years of professional experience
Work History
Community Manager
RP Management
04.2025 - 07.2025
- Responsible for the oversite of 286 apartment community.
- Responsible for daily reports.
- Collected rent-processed checks through a scanner. Filed with local District Justice office for non payment of rent.
- Provided courteous and efficient customer service when addressing and resolving tenant complaints and inquiries.
- Updating property and resident in Yardi system.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Made sure work orders were being completed.
- Supervised office and maintenance staff.
- Worked with vendors-ensuring all paperwork was complete before vendors working on property.
Assistant Community Manager
Presbyterian Senior Living
01.2025 - 04.2025
- Responsible for a 40 unit apartment community. (market rent) Assisted Community Manager with a 62 unit affordable housing community.
- Collected rent-filed with local District Justice when rent not paid.
- Provided efficient and courteous customer service-with any concerns or questions from residents.
- Ensured maintenance requests were completed.
- In charge of reading and calculating electric bills for residence.
- Inspected apartments for future move ins.
- Processed application paperwork. Prepared lease paperwork for move ins.
Carlwynne Manor
DePaul Management Company
10.2014 - 07.2024
- Responsible for the oversight of 173 unit apartment community.
- Responsible for daily reports.
- Developing a yearly budget for properties.
- Collecting rent-filing with local District Justice for non-payment of rent.
- Providing efficient and courteous customer service to all residents -resolving and addressing residents complaints.
- Updating property/resident information using the Yardi system.
- Processing applicants paperwork and determining eligibility.
- Preparing lease and other documentation for new move ins.
- Supervised leasing consultant and maintenance staff.
- Supervising all maintenance purchases.
- Worked with vendors-collected paperwork for new vendors on property.
- Processed invoices.
Education
General Studies
Carlisle High School
Carlisle, PA06-1980
Skills
- Organizational leadership
- Business operations management
- Great customer service relations
- Good sales person
Timeline
Community Manager
RP Management
04.2025 - 07.2025
Assistant Community Manager
Presbyterian Senior Living
01.2025 - 04.2025
Carlwynne Manor
DePaul Management Company
10.2014 - 07.2024
General Studies
Carlisle High School
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