Laurie Fellows
Cambridge Springs,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
29
29
years of professional experience
Work History
Electronic Assembler
Amtek inc.
Edinboro, PA
05.2017 - Current
- Assembler of electrical products for industrial lighting ballast . I worked mainly in the production of wiring bobbins to install into circuit boards .
Customer Service Manager
Walmart
Auburn, WA
08.2014 - 02.2017
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Investigated sensitive customer service complaints and delivered prompt resolution to customer satisfaction.
- Delivered continuous training to associates to maximize performance and customer relations skills.
Support Manager
Walmart
Federal Way, WA
02.2010 - 08.2014
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Delegated work to staff, setting priorities and goals.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Receiving Associate
Walmart
Richland, WA
07.2008 - 02.2010
- Identified and reported inventory discrepancies to supervisor with recommendations for correction.
- Investigated inventory discrepancies to maintain recordkeeping validity.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
Receiving Associate
Walmart
Corry, PA
02.2002 - 07.2008
- Liaised with vendor representatives to rectify damages and shortages.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
- Checked accuracy of cargo manifests against purchase orders, identifying errors before invoices entered [Software] system.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
Various -sales ,upc Office,dept Manager
Walmart
Erie, PA
08.1995 - 02.2002
- Managed office inventory and placed new supply orders.
- Helped customers find specific products, answered questions and offered product advice.
- Answered product questions with up-to-date knowledge of sales and promotions.
Education
High School Diploma -
Corry Area High School
Corry, PA06.1988
Skills
- Retail- Customer Service skills
- Ordering
- Answering phones
- Product placement
- Warehouse-
- Shipping ,receiving ,assembly
Timeline
Electronic Assembler
Amtek inc.
05.2017 - Current
Customer Service Manager
Walmart
08.2014 - 02.2017
Support Manager
Walmart
02.2010 - 08.2014
Receiving Associate
Walmart
07.2008 - 02.2010
Receiving Associate
Walmart
02.2002 - 07.2008
Various -sales ,upc Office,dept Manager
Walmart
08.1995 - 02.2002
High School Diploma -
Corry Area High School
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