Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laurie Freeman

Melbourne,FL

Summary

Client-focused professional with a background in medical education and pharmaceutical marketing, known for managing high-touch client relationships, coordinating complex multi-day events, and delivering polished, detail-driven experiences. Former Director of Client Services with a proven track record of leading cross-functional teams, managing multimillion-dollar client engagements, and executing physician-facing programs nationwide. After a dedicated period focused on raising a family, now seeking to re-enter the workforce in a client-facing role within an elective medical or aesthetic practice where service, communication, and attention to detail are essential.

Overview

35
35
years of professional experience

Work History

Homemaker / Family Manager

Melbourne, FL
01.2013 - Current
  • - Managed all aspects of a busy household, including budgeting, scheduling, and logistics for a multi-member family
  • - Coordinated complex schedules, appointments, and travel, requiring strong organization and adaptability
  • - Maintained a structured, detail-oriented environment while balancing competing priorities
  • Implemented organizational systems for household items, enhancing accessibility and efficiency.

Director, Client Services

The JL Company
New York, NY
01.2000 - 01.2013
  • - Led client service operations for pharmaceutical-sponsored educational programs
  • - Managed national physician conferences and advisory board meetings
  • - Oversaw all event details including venues, accommodations, and execution
  • - Directed cross-functional teams and managed budgets
  • - Built relationships with physicians and stakeholders

Account Manager

Clinical Communications
01.1996 - 01.2000
  • - Managed accounts, budgets, and project timelines
  • - Coordinated meetings and events
  • - Served as liaison between clients and teams

Customer Service Representative

Brother International Corporation
01.1991 - 01.1996
  • - Provided customer support and resolved issues efficiently

Education

Bachelor of Arts -

Rutgers University

Associate of Arts - undefined

Raritan Valley Community College

Skills

  • Client Relationship Management
  • High-Touch Customer Experience
  • Event & Program Coordination
  • Vendor & Budget Management
  • Team Leadership & Collaboration
  • Detail-Oriented Execution
  • Scheduling & Logistics Management
  • Professional Communication

Timeline

Homemaker / Family Manager

01.2013 - Current

Director, Client Services

The JL Company
01.2000 - 01.2013

Account Manager

Clinical Communications
01.1996 - 01.2000

Customer Service Representative

Brother International Corporation
01.1991 - 01.1996

Associate of Arts - undefined

Raritan Valley Community College

Bachelor of Arts -

Rutgers University