Dedicated, adaptable professional and outdoor enthusiast with a proactive attitude and a quick learning ability. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
32
32
years of professional experience
Work History
Fundraising leadership role with Sherwood Forest Farms
Austin Waldorf 8-12th grade class trips
01.2021 - Current
Helped raise funds for Austin Waldorf 8-12th grade class trips, supporting outdoor learning and volunteer service that prepared students for life beyond classroom.
Supported Texas Highland Lakes Airstream Club by teaching RV classes at Airstream of Austin for new Airstream owners and newcomers to the RV lifestyle.
Coordinated classroom camping trip logistics for 34 students, handling activity planning, destination selection, meal preparation, environmental stewardship, and team-building instruction.
Pre-Planning Advisor
SCI-Dignity Memorial Funeral Homes & Memorial Park
Austin, Texas
01.2015 - 01.2021
Licensed Pre-Planning Advisor and Family Service Counselor
Guided individuals, couples, and families in comprehensive pre-planning for end-of-life arrangements
Employed active listening to help clients articulate and define their desired legacy
Supported grieving families with personalized graveside services and informative cemetery tours
Designed markers for gravesites and facilitated sales to families
Networking, Events, Educational Workshops, Zoom Presentations, and BNI Live Oak Chapter
Owner Operator
Photography
Austin, TX
01.2007 - 01.2015
Managed photography studio operations and daily client appointments
Produced high-quality images for maternity, newborn, family, event, and wedding photography, delivering memorable visual experiences.
Consulted with clients on portrait, event, and commercial photo needs
Planned photo sessions, locations, lighting, and equipment setup
Captured corporate headshots to enhance professional image for social media profiles.
Part-time Driver
FedEx Air
Austin, TX
01.2007 - 01.2010
Delivered packages in Downtown Austin and Bastrop on weekends, ensuring timely and accurate service
Provided customer service and resolved issues related to package tracking, enhancing customer satisfaction
Secured D.O.T. certification for safe and legal vehicle operation, demonstrating commitment to safety standards
Customer Specialist
UPS Store
Austin, TX
01.2006 - 01.2007
Handled sales and services for mailbox contracts, ensuring customer satisfaction.
Managed the workflow of customer shipments, tracking claims, and recovery processes.
Controlled inventory and ordered supplies while addressing customer special requests for shipments.
Assistant Manager
Starbucks Coffee
Austin, TX
01.2004 - 01.2006
Managed over 20 employees, facilitated monthly meetings
Interviewed and hired candidates, organized training to ensure smooth onboarding
Conducted performance reviews and provided recommendations for employee development
Scheduled employee shifts and vacation hours
Ensured product availability by maintaining accurate inventory control and processing stock orders
Addressed customer service needs and managed special requests to enhance satisfaction
Participated in fundraising events
Operations Supervisor
UPS
Austin, TX
01.1997 - 01.2004
Supported daily operations for 80+ employees, including drivers, pre-loaders, clerks, and car washers.
Helped coordinate dispatch, payroll, training, and safety compliance to keep operations on track.
Provided customer service, solved package delivery issues, and assisted as a coverage driver and full-time route driver.
Served as a coverage driver and a full-time route driver for 5 years.
Sales Assistant Manager
Sun & Ski Expo
Austin, TX
01.1995 - 01.1997
Managed 15 sales representatives to achieve sales targets and improve team cohesion.
Implemented a training course for recruits to accelerate onboarding and skill development.
Identified as one of the top five salespeople based on performance metrics.
Education
Associate of Arts - Photography
Austin Community College
Austin, TX
01-2013
Skills
Fundraising strategy
Donor relations
Event coordination
Budget management
Community outreach
Training development
INTERESTS
Parent Society, Austin Waldorf School; volunteer work at Austin Waldorf School; Former Board of Trustees at Austin Waldorf School; volunteered for NILMDTS photography; Hill Country Ride for AIDS (13 yrs, production team); photographer for special events (i.e., Mamma Jamma Bike Ride); travel, Hiking, Camping, Cyclist, & Black Belt.
SKILLS & AWARDS
Set a fundraising recorded in 2025 for the Greenery sales that support students in their 8-12 grade travel experience. In 2019, I was recognized by SCI-Dignity Memorial as #23 in North America in sales as a Pre-Planning Advisor. First Place in People Portraits ACC, UPS 8 years safe driving & safety leader & United Way Leadership UPS, Top Sales, Starbucks Sales & Coffee Master, Sun & Ski Top Sales
Timeline
Fundraising leadership role with Sherwood Forest Farms
Austin Waldorf 8-12th grade class trips
01.2021 - Current
Pre-Planning Advisor
SCI-Dignity Memorial Funeral Homes & Memorial Park